Case Manager, Older Adult Care - Full Time Mercy Health Corporation $19.14 - $30.63 paid time off United States, Illinois, Rockford Sep 19, 2026 OVERVIEW The Case Manager/Care Coordinator works under the program rules and guidelines of the Illinois Department on Aging (IDOA) Community Care Program (CCP) as the Care Coordination Unit (CCU) for Boone & Winnebago Counties. The Care Coordinator conducts comprehensive needs assessments in the participant's home or health care facility, determines eligibility for CCP, develops a care plan to meet the participants' and caregivers' needs, and assists in gaining access to and receiving needed services.

SCHEDULE

40-hours per week - Weekend on-call duties every 2-3 times per year based on staffing availability.

SHIFT:

Days

ESSENTIAL DUTIES AND RESPONSIBILITIES

Performs comprehensive assessments in the participant's home or health care facility to assess need for community services. Demonstrates ability to authorize CCP services and coordinate referrals to other benefits/services available to the participant. Completes Choices for Care assessments for Nursing Home or Supportive Living Facility placement Demonstrates knowledge of the various types of assessments, billing codes and documentation required. Accurately completes Medicaid applications when indicated. Advocates, intervenes and follows-up in a timely manner to ensure services remain in place and are appropriate to the changing needs of the participant. Documents, meets established timelines, and completes follow-up and assessments on critical events. Responds to participant/family inquires and phone calls in a timely manner. Completes annual educational requirements for IDOA and Mercyhealth.

EDUCATION AND/OR EXPERIENCE

Bachelor's degree in social science, social work, or related field One year of experience with provision of services for the elderly, may replace one year of college education up to and including four years of experience; or LPN or RN And 1 year experience in needs assessment and care planning

CERTIFICATION/LICENSURE BLS

certification required within 90 days Successfully complete IL Department on Aging Care Coordinator Certification Maintain a valid driver's license and reliable transportation with proof of vehicle insurance when requested. Have and maintain an acceptable driving record per Mercy's HR-01 Fleet Safety policy.

PAY RANGE

$19.14 - $30.63 Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status. Mercyhealth offers competitive pay and a comprehensive benefits package including: Medical, Dental, Vision Life & Disability Insurance FSA/HSA Options Generous, accruing paid time off Paid Parental and caregiver leave Career advancement and educational opportunities Tuition and certification reimbursement Certification Reimbursement Well-being Programs Employee Discounts On-Demand Pay Financial Education Annual recognition/awards events Partner appreciation days Family entertainment/attractions discount Community service/improvement opportunities Click here for more details regarding Mercyhealth Careers Benefit Information. At Mercyhealth, we don't simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin. Mercyhealth has been nationally recognized for our commitment to our people and culture, including: #1 in the nation on AARP's Best Employers for Workers Over 50 One of Working Mother magazine's 100 Best Companies for Working Mothers A Top 50 Company and Top 10 Nonprofit for Executive Women