A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.
Social Work, Counseling or Juvenile Justice Preferred; None required
Endorsement :
Not Required Classification :
Support Personnel -
IMRF FLSA Status :
Exempt Reports To :
Truancy Team Lead Supervisory Responsibilitie s:
None Prior Experience :
Prior experience working with at-risk youth and families Strong organizational and communication skills Ability to work closely in a team environment with a diverse group of stakeholders Proficient in
Spanish Evaluation :
Annually by the Attendance and Truancy Team Lead Work Year/Salary Full Time ; 180 Day School Calendar; Salary $50,000
JOB GOAL:
Under the general supervision of the Regional Superintendent and Director of Student Services, the Bilingual Behavior Interventionist will: facilitate programs and services to schools, youth, and families for the purpose of promoting positive school attendance, and coordinate efforts with schools, community agencies, county departments and local law enforcement through specific interventions for referred youth.
MAJOR DUTIES & PERFORMANCE RESPONSIBILITIES
The criteria indicated below are intended to describe various types of work that may be performed. The exclusion of specific responsibilities does not prohibit them if the work is similar, related, or a logical task position. 1. Oversee and connect services for truant and chronic truant students and families, meet regularly to review cases, schedule services, and coordinate items requiring legal support and court intervention 2. Collaborate with local school districts and community/county agencies to provide prevention/intervention programs, inclusive of Attendance Improvement Mentoring (AIM), based on best practice strategies for working with at-risk youth and families 3. Coordinate and implement an Individualized Optional Education Plan (IOEP), diagnostic profile highlighting student needs, goal setting, case monitoring, connection to community resources, home visits, life skills training and referral for social/academic services 4. Develop and facilitate communication and training with identified representatives from partnership schools, juvenile justice system, community agencies, county programs to promote and inform regarding services provided; identify current community needs and issues for students served; explore and seek best practices and resources to serve students, families and schools of DuPage County. 5. Maintain current data and progress monitoring related to reporting, both local and state; contributing to annual grant submission (TAOEP) promoting data driven decision making 6. Participate in a Professional Learning Community (PLC) promoting collaboration, reflective processing and ongoing professional learning 7. Other duties and assignments, as directed
MENTAL DEMANDS
Knowledge • Thorough knowledge of written and oral communication skills with demonstrated ability to communicate effectively in person by email and by phone to resolve issues related to areas of responsibility. Ability • The employee shall communicate effectively with a variety of audiences in a variety of ways; model professionalism; maintain strict confidentiality on all job-related matters; interpret policy and procedures related to compliance with Illinois School Code; organize and prioritize assigned tasks and projects; construct, implement, and monitor time lines and meet deadlines on projects and reports; make decisions and resolve complex issues in a timely and organized manner; and establish and maintain effective working relationships with staff and the public. Education/Preparation • The employee shall possess the minimum of a High School Diploma, Bachelor's/Associate's degree for social work, counseling, or juvenile justice preferred. Reasoning • The employee must have the ability to solve complex problems in situations where only limited standardization exists. Ability to interpret instructions provided through written and oral form.
PHYSICAL DEMANDS
• While performing the duties of this job, the employee is regularly required to stand, walk, talk or ear, and taste or smell. The employee frequently is required to use hands to handle or feel instructional materials. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT
• The employee shall possess personal computing skills with the following types of software; web browsers, word processing, spreadsheet, and database systems. The employee shall use ROE approved resources, technology, and assistive technology. While performing the duties of this job, the employee works in an office setting and conducts home and school visits. The mental demands, physical demands, and work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow an employee with disabilities to perform the essential functions.
