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Northeast Michigan Community Service Agency, Inc.

Family Services Coordinator

Job Description

About NEMCSA At NEMCSA, we help children, families, and communities thrive. As a nonprofit Community Action Agency serving Northeast Michigan, we're committed to creating opportunities, supporting self-sufficiency, and making a meaningful difference in the lives of those facing economic hardship. We're also proud to be recognized as a Detroit Free Press Top Workplace, reflecting our commitment to a positive culture, supportive teams, and meaningful work.
What You'll Love About Us:
To keep you healthy: Medical/Rx, Vision, and Dental insurance with employee coverage at no cost.

To help prepare you for the future: Generous employer 401(k) contributions, plus Life and Disability Insurance.
Flexibility:
We value work-life balance and offer flexibility whenever possible.

Time for what matters: 10+ paid holidays each year, generous vacation time, and sick leave benefits.
Student Loan Forgiveness Opportunities:
Employment with NEMCSA may qualify for the Public Service Loan Forgiveness (PSLF) Program. What You'll Do As a Family Services Coordinator, you'll build meaningful relationships with children and families, helping them access resources, overcome challenges, and achieve their goals. You'll serve as a trusted partner, connecting families to supports that promote stability, well-being, and success while ensuring children have the opportunities they need to thrive. In this role, you will: Recruit and enroll children and families into Head Start programs and maintain full enrollment.

Partner with families to identify strengths, set goals, and develop individualized family partnership plans.

Conduct home visits and provide ongoing support, advocacy, and follow-up services.

Connect families with community resources, health services, and other supports to meet their unique needs.

Encourage parent engagement and participation in program activities, leadership opportunities, and decision-making groups.

Build strong relationships with community agencies and collaborate to support children and families.

Plan and facilitate family education activities, workshops, and events.

Maintain accurate records, documentation, and program data.

Work closely with program staff to support children's attendance, well-being, and overall success. Most importantly, you'll empower families, strengthen communities, and help create brighter futures for the children we serve.

Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • 401(k) Plans
  • Dental Insurance

Career Insights for Family / School / General Case Manager

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Scorecard

Based on Michigan data

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What they do

A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.

$46,906 / year median in Michigan

+13% projected growth

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