Summary / Purpose The Capacity Building Coach supports the development and expansion of high-quality child care programs. This position works collaboratively with state, county, and community partners to support new and existing child care providers. The role focuses on promoting business success, licensing compliance, and quality standards that align with Minnesota's early care and education system. Essential Duties & Responsibilities Provide technical assistance and support to prospective and existing providers to achieve and maintain licensing status. Identify and recruit prospective provider s in underserved communities interested in starting or expanding a licensed childcare business. Represent Think Small at community events, meetings, and outreach activities. Partner with agencies such as Child Care Aware of Minnesota, Minnesota Department of Children, Youth, and Families ( DCYF ) Licensing, First Children's Finance to expand child care capacity . Support the development and implementation of culturally relevant early childhood services. Collaborate internally , including with Think Small's Professional Development, Quality Support and Grants programs, to align services and resources. Develop and maintain positive community partnerships and relationships with external stakeholders. Document coaching and technical assistance activities accurately in approved databases and reporting systems. Ensure departmental standards and expectations are met; perform other related duties as assigned. Maintain regular, reliable attendance and comply with organizational policies and deadlines. Requirements Qualifications (Education, Experience, and Skills)

Education:

Minimum:

Step 2 on the Minnesota Career Lattice (High School Diploma/GED, 25 hours of Develop approved training hours and 8,320 hours /4 years of early childhood experience) OR Step 5 on the Minnesota Career Lattice (High School Diploma/GED and 120 hours of Develop approved training hours)

Preferred:

Step 10A on the Minnesota Career Lattice ( Bachelor's degree with 6-23 approved semester credits).

Experience:

Minimum:

1 year of direct child care experience.

Preferred:

3 years of direct child care experience. Experience in recruitment, business operations, and community partnerships. Knowledge of Minnesota Rule 2 and Rule 3 child care licensing standards. Experience with database management and Microsoft Office (Outlook, Word, Excel, Teams).

Required:

Fluency in Hmong and English (speaking, reading, and writing). Demonstrated cultural competence and experience working with the Hmong community. Valid driver's license, reliable personal vehicle, and proof of insurance. Ability to travel throughout the Twin Cities metro area and work occasionally on evenings and Saturday s.

Skills:

Strong communication and relationship-building abilities . Ability to manage multiple priorities, meet deadlines, and work collaboratively across teams. Demonstrate commitment to equity, inclusion, and quality early learning. Physical & Work Environment Requirement Work is performed in a hybrid office/community environment. Must be able to lift and transport materials weighing up to 20 pounds occasionally. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.