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Douglass Community Services

Family Resource Advocate

Career Insights for Family / School / General Case Manager

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Based on Missouri data

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What they do

A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.

$45,585 / year median in Missouri

+11% projected growth

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Job Description

We are looking to grow our programs with enthusiastic people who are passionate about using innovative approaches to empower others for lifelong success.
Schedule:
40 hours per week / 38 weeks annually
Starting Salary:
$15.92/hour with CDA $16.56/hr with Degree
JOB SUMMARY
Empowers families to increase the families' self-reliance through information provided, access to, and referrals to available resources. Ensures that families have the opportunity and are encouraged to be fully involved in the Head Start experience by providing learning opportunities responsive to the families' needs.
ESSENTIAL RESPONSIBILITIES
Builds positive relationships with families encouraging engagement in their child's and families' growth. Through interaction and example, supports and promotes educational & social-emotional growth of the family, and recognizes the individual strengths of each family member. Assists families in identifying strengths, interests, and needs that promote the growth and development of their families. Empowers families to plan and achieve self-reliance through family partnership agreements. Supports and promotes the current curriculums (educational, social, emotional, prenatal, parenting curriculums, etc.) used by the program. Ensures all mandatory documents are in place per established timelines, all computer entries are up to date, and proper follow-up with families, providers, etc. is completed as appropriate. Responsible for recruitment, accurately determining eligibility, timely acceptance & enrollment, and daily attendance of Head Start participants and families. Ensures that appropriate screenings and follow-ups are completed for each child within designated timeframes. Works with the family to make referrals to appropriate agencies/providers to ensure each child's individual needs are being met.
REQUIREMENTS
High school diploma or GED equivalency is required; a college degree in Social Work, Early Childhood Education, Child & Family Development, or a related social science area is preferred, as is three years of experience delivering case management services and/or teaching child development and parenting skills to parents/guardians. Must obtain FDC credentialing during the first cohort offered following hire date. The ability to obtain a CDA credential that is appropriate to the age of children being served in the center-based program. Must complete training and maintains certification in CPR and First Aid. The ability to communicate effectively (written and verbal), enjoy interacting with young children, and maintain confidentiality are required to successfully fulfill this position's responsibilities. Must possess a Class E Chauffeur's License upon hire and have access to a reliable vehicle for home visits. This position requires the skills to complete word processing and data entry on a computer. Additionally, the ability to take initiative, make independent judgments, and promote teamwork is required. Search openings and apply online at douglassonline.org EOE