Posting Details Work experience or education that is NOT included on the application will NOT be considered when screening your application. Please include ALL work experience and education on the application to ensure that you receive the appropriate credit toward qualification for this position. Request to Recruit Working Title Parent to Parent Outreach and Family Services Coordinator, Watauga County Location Boone, NC Position Number N07362 Department Appalachian Institute for Health and Wellness - 273600 Position Summary Information Minimum Qualifications Bachelor's Degree in a health and human services field or five (5) years case management and/or lived experience. Degrees must be received from appropriately accredited institutions. License/Certification Required Not applicable

Essential Job Functions Job Description:

The Outreach and Family Services Coordinator provides family navigation, case management, and outreach services to families of children with special needs. This position plays a key role in community engagement by facilitating parent-to-parent matches, facilitating support groups, and delivering educational workshops. Additionally, the role includes working within the Growing Well Clinic to assist with quality improvement initiatives and family support services.

Essential Duties & Responsibilities:

Family Navigation & Case Management:

Provide individualized support to families, connecting them to appropriate healthcare, educational, and community resources.

Parent-to-Parent Support:

Facilitate parent matches, coordinate Circle of Parents Support Groups, and provide guidance to caregivers navigating the challenges of raising a child with special needs.

Educational Workshops & Outreach:

Organize and assist in delivering Triple P seminars and training sessions for parents and caregivers, and other educational workshops as requested.

Quality Improvement Initiatives:

Participate in continuous improvement efforts for the Growing Well Clinic, contributing to enhanced service delivery and patient outcomes.

Community Collaboration:

Work with DSS, CDSA, public schools, and healthcare providers to strengthen partnerships and streamline services for families.

Program Monitoring & Reporting:

Maintain accurate records of family interactions, referrals, and program activities for reporting and compliance purposes.

Preferred Qualifications Experience Preferences:

Lived experience caring for child(ren) or youth with special health care needs. Work Schedule/Hours Monday-Friday Occasional weekends. Number of Hours Per Week 25 hours per week Number of Months Per Year 12 Mandatory Staff No Physical Demands of Position Must be able to lift 25 lbs for equipment purposes. Hiring Range $23.00 per hour Pay will be commensurate with applicant competencies, budget, equity and market considerations. Posting Details Information Posting Date 09/04/2026 Closing Date 09/18/2026 Open Until Filled Yes Applicant Pool Preference External (Post on the Web) Special Instructions to Applicants Not Eligible for Visa Sponsorship VISA sponsorship is not available for this position. All candidates must be eligible to work and live in the U.

S Quick Link https:

//appstate.peopleadmin.com/postings/55939 Posting Number 201501139P