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WA
Women Aware, Inc.
PALS Advocate
Career Insights for Family / School / General Case Manager
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What they do
A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.
$49,131 / year median in New Jersey
+15% projected growth
Job Description
This job description is a broad outline of the responsibilities and duties of the PALS Advocateand will be amended as needed to meet the program priorities of Women Aware, Inc. (the "Agency") and its ensuing work requirements. It should not be construed as a contract and does not create a contract of employment. Employment with the Agency is at will.
Reports to:
PALS Coordinator Status:
Non-Exempt Qualifications:
- Bachelor's degree in social work or related field required, master's preferred
- DV and group experience, preferred
- Excellent crisis intervention and case management skills required
- Bilingual-Spanish required
- Full time, M-Th, evenings
- Driver's license - clean and valid
- Lifting up to 25 lbs.
General Responsibilities:
In collaboration with the PALS Coordinator, it carries the responsibility for providing case management services to adult victims of domestic violence. This includes, but is not limited to, the following:- Provide a safe, non-judgmental, and empowering environment for clients and staff.
- Provide individual case management and group counseling services in accordance with accepted standards of care and ethics of the profession.
- Work collaboratively with Agency staff and community agencies to facilitate the delivery of services.
Specific Duties:
- Responsible for ensuring the following direct services are provided to non-residential clients: hotline calls, intake appointments, individual weekly case management for PALS adults, group counseling, client advocacy, crisis intervention, resources and referrals.
- Manage childcare program following PALS curriculum as appropriate.
- Maintain case records for individual and group clients according to Agency documentation policy/procedure, administer evaluations and assessments, complete safety and goal plans with clients, and maintain other records as needed.
- Maintain contact with clients on the waiting list and update accordingly. Manage client database and hotline call log.
- Timely and accurately input statistics into the appropriate spreadsheets.
- Assist with submitting reports such as monthly program report, FVPSA, DV core stats, and PALS programmatic report to the PALS Coordinator.
- Other duties as assigned.