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Pinnacle Community Services, Inc.

Children and Young Adult Care Coordinator

Career Insights for Family / School / General Case Manager

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Based on New York data

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What they do

A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.

$50,721 / year median in New York

+16% projected growth

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Job Description

PROGRAM:
Care Coordination STATUS:
Full Time (35 hours per week), Hybrid Position
FLSA DESIGNATION
Hourly WAGE:
$22.37-$23.43 per hour
REPORTS TO
Supervisor-Care Coordination Services DEGREE:
Bachelor's Degree in Social Work or related field.
EXPERIENCE
Minimum of 2 years relevant experience with SED/SPMI or chronic physical health conditions; experience with linkage and coordination of community services and emergency services; experience in substance abuse treatment valued Travel throughout all of Niagara County and Northern Erie County
AGENCY REQUIREMENTS
Valid NYS driver's license Use of personal vehicle during work hours
AGENCY EXPECTATIONS
Demonstrates knowledge of the program, missions, and services of PCS. Attends and participates in appropriate agency staff trainings and meetings. Advocates for cultural diversity/sensitivity as appropriate. Reports all suspected incidences of child abuse/neglect to NYS Mandated Reporter Hotline
GENERAL JOB RESPONSIBILITIES
Provide direct social work contacts to 15 Non-Medicaid (NMD) youth ages 5-18 and 10-15 Health Home Medicaid young adults (YA) who are age 18-25. Maintain consistent and on-going contact with youth, families, community providers, schools and any other services the youth is linked with while fulfilling unit of service expectations. Coordinate on an ongoing basis with providers and conduct team meetings biannually to develop a plan of care that matches the YA/youth's areas of interest and need and that will assist in removing barriers to progress Assure youth has access to the Agency's on call services for assistance after hours. Provide on call services after hours as scheduled Prepare professionally accurate and updated case documentation Meet with Program Supervisor on a regular, planned basis Participate in mandatory and optional trainings, including but not limited. CANS-NY Certification (annual recertification) NYS Mandated Reporter training (annually) Netsmart Care Manager Training Engagement and Outreach Safety in the Community Trauma Informed Care Person Centered Planning Cultural Competency/Awareness LGBTQ Issues Meeting Facilitation Monthly Group Supervisions Advocate for cultural diversity, as appropriate Perform other duties as assigned by Administration
ADDITIONAL RESPONSIBILITES BASED ON POPULATION
NON-MEDICAID
JOB RESPONSIBILITIES
Conduct CANS-NY Assessments for the NMD youth to determine level of care and needs Enter youth's demographic and assessment information into CAIRS for state level tracking
HEALTH HOME MEDICAID JOB RESPONSIBILITIES
Verify Medicaid status on a monthly basis or as frequently as needed Provide developmentally appropriate support and linkages for employment, education, housing and other resources to help maintain youth's health and develop skills for adulthood Engage YA in their goal planning process
DISCLAIMER
The information contained in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position.