A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.
Monday-Friday from 11pm-7am The Spring Shelter, Inc. - 5.0 Tulsa, OK Job Details Full-time From $17.50 an hour 1 day ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Driver's License Full Job Description The Spring is hiring a full time Advocate Support for Overnights (Monday thru Friday from 11pm-7am) The Spring is a faith-based nonprofit serving those who have experienced domestic violence, sexual violence, and human trafficking and are searching for safety, advocacy, and restoration. We are seeking a compassionate and dedicated Advocate Support staff member to assist survivors residing in our crisis shelter program. This role involves providing direct support services, ensuring the smooth operation of the shelter, and helping maintain a safe, respectful, and client-centered environment. You will play a key role in offering advocacy, resources, and trauma-informed care.
Key Responsibilities:
Answer crisis line calls and provide safety planning, crisis intervention, and intake services. Support day-to-day shelter operations, ensuring a clean, welcoming, and secure environment. Provide direct services including referrals, emergency assistance, and advocacy. Maintain detailed documentation of client services and interactions Support meal preparation, transportation, and monitoring guest activity as needed. Be available to respond to emergencies and occasional additional shifts as needed
Qualifications:
Experience in domestic violence or sexual assault field, volunteer experience, or related experience is suggested Experience working with diverse people and groups Must be able to sign The Spring's Statement of Faith A valid driver's license
Skills, AbilitiesKnowledge:
KnowledgeClient Support:
Knowledge of domestic violence, sexual assault, child abuse, and trauma-informed practices, with the ability to build professional relationships with guests and their children, maintain strict confidentiality, respond appropriately to emergencies, and effectively manage conflict.
CommunicationCollaboration:
Excellent oral, written, and interpersonal communication skills, with the ability to work independently and collaboratively as part of a team.
OrganizationAdaptability:
Strong organizational, analytical, and problem-solving skills, with the ability to manage multiple priorities, adapt to changing demands, maintain attention to detail, and thrive in a fast-paced, results-oriented environment. The Spring is committed to providing a benefits package that strives to meet the needs of its employees and their dependents. Employees receive medical, dental, and vision, life insurance, disability coverage, 401(k), paid time off, and holidays. The Spring is proud to be an equal opportunity employer Male/Female/Disabled/Veteran
