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Arrows Family Services
Family Services Specialist
Career Insights for Family / School / General Case Manager
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Based on Minnesota data
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What they do
A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.
$46,830 / year median in Minnesota
+13% projected growth
Job Description
Position Title:
Family Services Specialist Reports To:
Family Services Supervisor, Executive Director Arrows Family Services strengthens families through education, resources, and therapeutic support to promote healing while creating safe, nurturing environments that prevent child abuse and neglect. Family Services Specialists at Arrows Family Services work as part of a multidisciplinary team to utilize a strengths-based family model of parent education to provide parent education and skills. In addition, conduct supervised parenting time to clients referred from county court systems or self-referred clients. Services occur in our office locations, virtual, client homes or at community sites in a 1:1 format with parent(s) and/or family. The goals of the programs are to eliminate child abuse and neglect, to improve parenting skills, and to reunify children with their parents when possible.WAGES & BENEFITS
$22.00- $25.
SCHEDULE
This position requires work at Arrows Family Services centers in Milaca, Little Falls or Saint Cloud, in client's homes, as well as community locations. The position requires employees to work a minimum of 15 hours per week with a maximum of 128 scheduled hours per month including a minimum of 2 days per week with after-school availability. There is the opportunity for flexible scheduling and some remote work.JOB RESPONSIBILITIES
Direct Client Service:
- Provide a secure and neutral environment, which ensures positive experiences for parents and their children.
- Provide continuous supervision between visiting parent and child / children.
- Maintain a clean and safe environment within the agency setting for an optimal family experience.
- Teach parent education sessions based on curriculum and expertise.
- Conduct parenting observations and provide parents feedback on their interaction skills.
- Model appropriate social skills for parents and their children.
- Provide life skills education to increase parental capacity for positive family dynamics.
- Transport children to and from supervised parenting time visits as needed.
Case Management:
- Prepare timely weekly written reports.
- Attend all appropriate collateral meetings with staff and referring agencies.
- Develop and implement a parenting plan with client.
- Coordinate and communicate with county workers, referring partners and other stakeholders.
- Attend agency-specific meetings and training courses as needed.
REQUIRED QUALIFICATIONS
Education and Experience:
- Bachelor's degree in Early Childhood Development, Child Psychology, Social Work, Family Social Science Special Education or a related human service field; two-year degree with two or more years of experience providing parenting services also considered.
- One to two years of experience in child development, abuse/neglect support services, or parent education; using intervention methods for children with special needs.
- Experience working with culturally and racially diverse populations in lower socio-economic conditions.
Knowledge, Skills and Abilities:
- Strong organizational skills with the ability to manage multiple priorities.
- Ability to maintain a good working relationship with all co-workers and community partners.
- Must use good judgment in recognizing the scope of authority.
- Excellent written and oral communication skills.
- Knowledge of Microsoft Office systems
- Ability to work evenings and weekends as needed.
- Thorough understanding of parenting and child development issues.
- Ability to work independently, establish priorities and meet deadlines.
- Ability to travel to participants' sites within 60-mile radius of the office.
- Bi-lingual in Spanish or other languages is highly valued.
Certifications:
- Valid driver's license, access to reliable transportation, and the ability to meet Arrows Family Services driving record requirements.
- Please note that if the license was not issued in the state of Minnesota, you have 60 days after becoming a Minnesota resident in which to apply for your Minnesota driver's license or permit.
Physical Requirements:
- Work will be performed indoors.
- Must be able to travel and transport to visitation sites.
- Must be able to lift up to 50 pounds.
- Prolonged periods of sitting at a desk and working on a computer.
- The ability to complete assignments in all types of weather and ever-changing and sometimes allergenic environments in patient homes, including extreme heat, humidity, dust, smoke, pet contamination, cleaning supplies, etc.
- May be exposed to patients with infectious diseases.
Job Type:
Part-time Pay:
$23.00- $25.
Benefits:
Flexible schedule Professional development assistanceEducation:
Bachelor's (Required)Work Location:
Hybrid remote in Saint Cloud, MN 56303Benefits
- Sick Leave
- Professional Development
- Flexible Work Schedules
- Dental Insurance