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A United Community

Intensive In-Home Team Lead

Career Insights for Family / School / General Case Manager

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Based on North Carolina data

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What they do

A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.

$47,669 / year median in North Carolina

+12% projected growth

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Job Description

Intensive In-Home Team Lead A United Community - 3.0 Charlotte, NC Job Details Part-time | Full-time | Contract $55,000 - $70,000 a year 17 hours ago Benefits Paid time off Professional development assistance Flexible schedule Qualifications Family counseling in health services social work Experience working with children with autism spectrum disorder (ASD) Electronic health records (EHR) management Child behavior management Experience working with children Cultural competency Records management Experience working with individuals with trauma-related disorders Incident response (Crisis management methodologies) Crisis management as ABA intervention Working with families Youth counseling Working with individuals from diverse cultural backgrounds Managing patient records Child & youth therapy Crisis counseling in health services social work Experience working with families with children Home & community care experience Working with youth Full Job Description A United Community is seeking a qualified clinician to lead an Intensive In-Home team serving children, adolescents, and families with significant behavioral health needs. Job Overview We are seeking a dynamic and compassionate Intensive In-Home Team Lead to oversee and coordinate in-home behavioral health services for children and families. This role is vital in delivering high-quality, family-centered care that promotes positive behavioral and mental health outcomes. As a Team Lead, you will supervise a team of clinicians, ensure compliance with clinical standards, and foster a supportive environment that empowers both clients and staff to thrive. Your leadership will drive the successful implementation of individualized treatment plans within the home setting, making a meaningful difference in the lives of children with disabilities and their families. Responsibilities Supervise and mentor a team of behavioral health clinicians providing in-home services, ensuring adherence to clinical documentation standards and best practices. Coordinate service delivery to ensure timely, effective, and family-centered care aligned with client needs and treatment goals. Conduct comprehensive client assessments, including diagnostic evaluations, patient care planning, and progress monitoring using electronic health records (EHR) management systems. Provide direct in-home therapy sessions utilizing evidence-based approaches such as applied behavior analysis (ABA), cognitive-behavioral therapy (CBT), family therapy, art therapy, and trauma-informed care including PTSD management. Lead crisis intervention efforts when necessary, managing conflict resolution and de-escalation techniques within home environments. Facilitate communication with families, schools, medical providers, and community resources to support holistic case management and ensure coordinated care. Ensure compliance with HIPAA regulations and maintain accurate medical documentation, medical terminology records, and client data collection according to organizational standards. Qualifications Master's degree in social work, psychology, counseling, or related field; licensure or certification required. Proven experience working with children with disabilities, neurodevelopmental disorders such as autism spectrum disorder (ASD), or behavioral health challenges in home or community settings. Strong knowledge of behavioral management strategies, crisis management protocols, and child & youth therapy techniques. Expertise in motivational interviewing, conflict management, family therapy, and applied behavior analysis (ABA). Familiarity with electronic health records (EHR) management systems and medical documentation standards. Excellent communication skills with the ability to engage effectively with children, families, and multidisciplinary teams. Demonstrated cultural competency and sensitivity when working with diverse populations. Ability to handle crisis situations calmly while applying trauma-informed care principles.
Eligible licenses may include:
LCSW / LCSWA LCMHC / LCMHCA LMFT
/ eligible associate-level license LPA Licensed Psychologist Eligible associate-level clinicians are encouraged to apply when NC Medicaid requirements are met. Required or Preferred IIH Training Training may include: IIH Service Definition Crisis Response PCP Instructional Elements Motivational Interviewing System of Care Person-Centered Thinking Evidence-based treatment model training Team Lead supervisory training Candidates who already possess required IIH trainings may qualify for enhanced starting compensation or hiring incentives. Preferred Previous IIH experience NC Medicaid experience Child and family therapy experience Clinical supervision experience Crisis intervention experience A United Community is an Equal Opportunity Employer. Join us to lead impactful change by empowering children and families through compassionate leadership and innovative behavioral health practices!
Pay:
$55,000.00 - $70,000.00 per year
Benefits:
Flexible schedule Paid time off Professional development assistance
Work Location:
Hybrid remote in Charlotte, NC 28202