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CH
Children's Home Society of California
Program Associate - Intake - Long Beach or Orange Office
Career Insights for Family / School / General Case Manager
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Based on California data
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What they do
A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.
$56,746 / year median in California
+16% projected growth
Job Description
Program Associate
- Intake
- Long Beach or Orange Office Children's Home Society of California
- 3.3 Orange, CA Job Details Full-time $30.16
- $35.
COVID-19
considerations: CHS cares deeply about your health and safety. CHS has established health and safety procedures for all offices and follows local, state, and federal requirements. Work from home and hybrid schedules are available for some positions dependent on the job duties and responsibilities and are subject to applicable agency policies and procedures. This is a Full-Time (37.5 hours), Non-Exempt Position Under the supervision of Children's Home Society of California's (CHS) Program Administrator, the Program Associate will:- Support Management staff in carrying out the activities of the Child Care Payment Program
- In conjunction with Management staff conduct Intake file review
- Monitor quality assurance and ensure contract compliance
- Provide constructive feedback to Intake Staff in a positive and supportive manner
- Mentor and train Intake Program Specialists in the delivery of case management services to eligible families, including certification, recertification and termination of services
- Provide case management to eligible families, including intake, certification, and termination of services
- Conduct intake and recertification appointments
- Provide technical assistance and resources to families and child care providers
- Maintain all records in a high-quality manner and within record protection, retention, and destruction guidelines
- Adhere to all agency policies and procedures, as well as applicable contractual and governmental regulations
- Work some evening and weekend hours, as needed, to support programming for clients services
- Perform other duties and responsibilities as assigned
QUALIFICATIONS
- Master's Degree in Human Services or Human Development, Early Childhood Education, or other field related to child development desired
- Bachelor's Degree in Human Services or Child Development field desired or Associates Degree plus three (3) years of experience required
- Prior non-profit experience preferred
- Experience with child development and/or early childhood education program preferred
- Must possess skills needed to assess training needs, conduct research, and develop high quality trainings for a variety of audiences
- Self-motivator with a strong work ethic and ability to work in a fast-paced environment with a flexible and positive attitude
- Knowledge of California Code of Regulations Title 22 desired
- Knowledge of local community resources and experience representing an organization in a professional capacity
- Demonstrated ability to work effectively with a wide variety of parents from diverse economic and ethnic backgrounds
- Demonstrated ability to provide leadership and support to peers
- Prior supervisory experience desired but not required
- Ability to prepare and present effective written work, provide strong attention to detail, and produce error-free work
- Excellent written and verbal communication skills, including the ability to communicate effectively with all levels of the agency staff
- Proactive self-motivator with a professional, positive, and flexible attitude.
- Excellent organization skills and the ability to manage multiple projects and meet deadlines
- Ability to work both autonomously and collaboratively in a fast-paced environment with a strong work ethic
- Ability to work independently and be fully accessible during work hours, regardless of work location
- Proven ability to establish a rapport with parents, providers, and community organizations
- Demonstrated ability to exercise sound judgment
- Commitment to CHS's core mission and values, and an ability to model those values in relationships with colleagues and partners
- Bilingual skills in Spanish or Vietnamese desired
- Knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Ability to travel via air and surface transportation, including travel between multiple offices
SALARY SCALE
Entry level pay for this position is $30.16 per hour; the full pay scale is $30.16 to $35.28. Advancement on pay scale is based on qualifications, such as experience and education, and eventual job performance. Excellent benefits are provided including 100% employer paid medical, dental, and vision premium coverage for eligible employees and their eligible dependents and 10% pension plan contribution for eligible employees. For consideration, submit a cover letter and resume.CHILDREN'S HOME SOCIETY OF CALIFORNIA IS AN EQUAL OPPORTUNITY EMPLOYER SMOKE-FREE/DRUG-FREE WORK ENVIRONMENT
Job Type:
Full-time Pay:
$30.16- $35.