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The Omni Family

Resource Coordinator

Career Insights for Family / School / General Case Manager

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Based on Tennessee data

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What they do

A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.

$48,245 / year median in Tennessee

+15% projected growth

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Job Description

Resource Coordinator

Department:
OFS TN CW

Jackson

Location:
Jackson, TN Position Title:

Resource Coordinator Join Our Mission to Empower and Transform Lives Do you want to be a part of a team that improves lives, empowers people, and strengthens communities? As the Resource Coordinator you would be responsible for providing referral treatment planning for foster and adoptive children placed in a family or group setting to maximize the social functioning, safety, wellbeing, and permanency of the client. At all times, the resource coordinator should perform all job responsibilities in alignment with the mission and core values of Omni and comply with all Omni policies and procedures, OSHA, CMS, HIPAA, federal, local and state regulations. At Omni Family of Services, we are more than a multi-state human services agency—we are a family dedicated to making a meaningful impact. Through foster care, adoption, outpatient behavioral health, and community-based family support, we provide innovative, evidence-based, and trauma-responsive care that empowers children, adults, and families on their journey to healing and growth. Guided by our core values of Embracing Diversity, Safety, Trustworthiness, Emotional Intelligence, Empowerment, and Mindful Collaboration (ESTEEM), we are committed to creating a culture of safety, hope, and resilience. As a trauma-competent organization, we are actively working toward becoming a Hope-Centered Agency, believing in the transformative power of hope—the belief that tomorrow can be brighter and that we all have the power to make it so. If you're passionate about advancing safety, healing, and positive change, Omni Family of Services invites you to join us and be part of a team that transforms lives and communities. We are 100% employee owned and we are as dedicated to supporting our team members as we are to the clients we serve. What you bring to this role:

  • Bring your passion and expertise
  • A desire to help others become the best they can be in serving our clients while managing a healthy work/life balance.
  • Ability to be a team member and thought leader.
  • Proof of Automobile Insurance and Reliable Transportation.
  • Valid driver's license.
  • Verified state license in Clinical Social Work if required by state regulations.
Tennessee Applicants:

The Resource Coordinator will have a minimum of a bachelor's degree from an accredited college with a major in social work or a related field. If the degree is in criminal justice, there must be a juvenile justice component. While not required, volunteer, practicum or intern experiences in programs/facilities that work with children and families are preferable.

North Carolina Applicants:

Bachelor's Degree in a human service field with a minimum of two years' experience working with child mental health population or a Master's Degree in a human service field with a minimum of 1 year experience working with child mental health population.

Our Company Benefits Include:

Competitive salary and a comprehensive benefits package

Medical, Dental, Prescription Drug Coverage and Vision

Life Insurance

Long-Term Disability

Short Term Disability

Flexible Spending Accounts

Health Savings Accounts

Critical Illness

Accident Insurance

401(k) Retirement Savings Plan

Employee Assistance Program

Paid Vacation Time (based on eligibility)

Paid Sick Time (based on eligibility)

Paid Holidays (based on eligibility)

Tuition Reimbursement Program for job-related degrees

Mileage & Monthly Tech Allowance (based on eligibility)

On-demand Pay Options

Employee Stock Ownership Plan (ESOP) long-term retirement plan

  • Omni is a 100% employee-owned company.

Through the (ESOP), the company's success provides employees ownership interest in the company. As the company grows and matures, so will the retirement funds of our employees. © 2026 Omni Family of Services Inc.