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BA
BasePoint Academy
Academic Coordinator
Career Insights for Family / School / General Case Manager
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Based on Texas data
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What they do
A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.
$45,087 / year median in Texas
+16% projected growth
Job Description
This role is full-time, M-F 8-5 pm at our Frisco clinic. Who We Are At BasePoint, we believe every teen and young adult deserves hope, healing, and a future filled with possibility. Our mission is to empower individuals and families through compassionate, evidence-based care that is grounded in both clinical excellence and human connection. When you join our team, you become part of a community built on resilience, servant leadership, and the commitment to always ask: "What Would I Want for My Family?" What You'll Do Acts as a liaison between BPA, families, Charter, and community educational partners to ensure patients receive the educational component of treatment. Assists with continued school enrollment or enrollment into a new academic placement (Charter) Coordinates with school districts and school counselors regarding individual educational needs, including Charter. Provides appropriate and timely feedback to parents, schools, and patients regarding educational needs. Employs appropriate crisis intervention and de-escalation techniques as required and according to policy and procedure. Maintains current knowledge of the program and protocol (policy and procedures) guidelines. Comply with the established policy and procedure requiring a safe, clean, and therapeutic environment. Develop an educational plan for the student while they are enrolled in BasePoint. Coordinate services with the student's school district to ensure the student's academic success while enrolled in BPA. Support the client and family in navigating school systems (i.e 504 and IEP plans) Collaborate with client and educational community partners to create a Back to School Plan, helping support the transition back to a traditional school environment if applicable. Notify school of transition plans and schedules Discuss with the clinical team any concerns with students' educational needs. Discuss with the Director of Academics & Vocational Services any concerns with specific academic needs. Assist with milieu management as needed, to include front office coverage, check-in/out process, line of sight, dismissal and administrative duties as required. Every day, your work will help transform lives—building stronger minds, healthier families, and brighter futures. What We're Looking For Are passionate about serving youth and families with integrity and compassion Thrive in a collaborative, mission-driven environment Acts as a liaison between BPA, families, Charter, and community educational partners to ensure patients receive the educational component of treatment. Assist with continued school enrollment or enrollment into a new academic placement (Charter) Coordinates with school districts and school counselors regarding individual educational needs, including Charter. Provides appropriate and timely feedback to parents, schools, and patients regarding educational needs. Employs appropriate crisis intervention and de-escalation techniques as required and according to policy and procedure. Maintain current knowledge of the program and protocol (policy and procedures) guidelines. Comply with the established policy and procedure requiring a safe, clean and therapeutic environment. Develop an educational plan for the student while they are enrolled in BasePoint. Coordinate services with the student's school district to ensure the student's academic success while enrolled in BPA. Support the client and family in navigating school systems (i.e 504 and IEP plans) Collaborate with client and educational community partners to create a Back to School Plan, helping support the transition back to a traditional school environment if applicable. Notify school of transition plans and schedules Discuss with the clinical team any concerns with students' educational needs. Discuss with the Director of Academics & Vocational Services any concerns with specific academic needs. Assist with milieu management as needed, to include front office coverage, check-in/out process, line of sight, dismissal and administrative duties as required.
Education:
Bachelor's degree requiredExperience:
1 year of behavioral health or relevant teaching experience.Requirements:
CPR certification and Crisis Prevention Training (CPI) within 30 days of employment and prior to any patient contact. May be required to work flexible hours. The BasePoint Difference- Our Core Values in Action Courage to Solve
- We face challenges head-on, taking responsibility for solutions and acting with integrity. Spirit of Grit
- We bring perseverance, endurance, and passion to everything we do—even when it isn't easy. WWIWFMF ("What Would I Want for My Family")
- We deliver the kind of care we'd want for our own loved ones, ensuring the highest standard of excellence. Tend to Your Roses
- We practice servant leadership, caring deeply for our people so they can flourish and thrive These values guide every decision, every interaction, and every step of our journey together.
Job Type:
Full-time Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insuranceWork Location:
In person This position requires valid U.S. work authorization. The company does not provide visa sponsorship now or in the future.Job Type:
Full-time Pay:
$55,000.00- $60,000.