A Family, School, or General Case Manager coordinates the delivery of a range of social and health services to individuals and families. Assess client needs and work with agencies and institutions ensure clients get the help they need. Monitor client and work with other service providers as necessary to address client needs. Provide limited counseling to client and their family.
Wraparound Facilitator BrightSpring Health Services vision insurance, paid time off, 401(k), retirement plan United States, West Virginia, Bridgeport Aug 06, 2026 Wraparound Facilitator
Job Locations
US-WV-BRIDGEPORT ID 2026-194552
Line of Business StepStone Family & Youth Services Position Type Full-Time Our Company StepStone Family & Youth Services Overview StepStone Family & Youth Services provides trauma informed, youth centered services to children and families involved in foster care and community based support programs. The Wraparound Facilitator plays a vital role in helping children and families access individualized supports and services that promote safety, stability, family preservation, and long-term wellbeing. We are seeking a compassionate and family focused Wraparound Facilitator who is passionate about supporting youth and families through trauma informed, strengths based, and family centered practices. This role is ideal for a professional who values collaboration, advocacy, community engagement, and service coordination while helping families navigate complex emotional, behavioral, and environmental challenges. The Wraparound Facilitator is responsible for coordinating services, supporting referral and intake processes, collaborating with treatment teams and community providers, and helping families identify strengths and resources that support successful outcomes. This position works closely with youth, caregivers, referral sources, and community agencies to ensure services are responsive, individualized, and focused on preserving family relationships whenever safely possible. The ideal candidate is organized, adaptable, empathetic, and committed to empowering youth and families through supportive relationships, coordinated care, and trauma informed service delivery. What We Offer Competitive salary
Medical, dental, and vision insurance
Generous paid time off and holidays
Company paid basic life and AD&D Insurance
Health Savings Account
401(k) Retirement Plan
Supportive and collaborative team environment Responsibilities Consults with Program Manager regularly and as needed
Responsible for contract compliance and oversight of program policies and procedures
Participates in quality improvement activities
Ensures that documentation is thorough, accurate, and timely
Ensures that pertinent data is collected and complied as required
Obtains and maintain proficiency certification to administer CANS assessments
Builds rapport and cooperation/service coordination with families and other community social service providers
Obtains needed reports and documents as needed from external sources
Plans and facilitates Wraparound Team meetings of the youth, family, and service providers
Develops and implements individualized plans of care in collaboration with the Wraparound Team
Identifies and develops formal and informal services/resources available to the youth, family, and community
Conducts home/site visits with youth and/or family in accordance with the needs determined in the individualized Wraparound plan
Tracks and monitors youth and family progress and adapt the Wraparound plan as needed and document all pertinent information in a timely fashion
Produces written reports as needed
Maintains client records in compliance with organizational goals and objectives, as well as external regulatory guidelines
Identifies service gaps and collaborate with community stakeholders and existing service providers to resolve them
Responds to client crises
Attends trainings as needed to ensure quality service provision and fidelity to wraparound model
Other duties as assigned Qualifications Bachelor's degree in Social Work, Counseling, Psychology, or a related field
Two years of post -college work experience providing direct services to children and families
Possess knowledge of mental illness diagnoses and behavioral disorders in children
Ability to collaborate closely with a team of family members and professionals to develop and implement individualized plans of care
Flexible with schedule in order to meet with youth and family wraparound team members
Bilingual skills are preferred (Spanish) About our Line of Business StepStone Family and Youth Services, an affiliate of BrightSpring Health Services, provides the full spectrum of support to children in need of alternative, safer, and more positive living environments with residential and family services. StepStone connects children and youth who need homes with foster families, as well as foster care training, respite care and support services. For young adults transitioning from foster care to independent living, StepStone provides personalized guidance and training on basic life skills, including money management and education. For more information, please visit www.stepstoneyouth.com. Follow us on Facebook and LinkedIn.