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Clinical Social Worker/LICSW
Career Insights for Healthcare Social Worker
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Based on Massachusetts data
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What they do
A Healthcare Social Worker provides individuals and families with the psychosocial support needed to cope with chronic, acute, or terminal illnesses. Services include advising family care givers, providing patient education and counseling, and making referrals for other services. May also provide care and case management or interventions designed to promote health, prevent disease, and address barriers to access to healthcare.
$71,670 / year median in Massachusetts
+14% projected growth
Job Description
Job Description Job Responsibilities:
1- Provides biopsychosocial assessment and intervention, crisis intervention, coordination of psychosocial services, and consultation, to reduce cancer-related distress and improve quality of life for patients, families, and caregivers across the trajectory of cancer care; this includes those patients seen for screening for high risk of developing cancer and/or a diagnosis of cancer through to end of life and/or survivorship in collaboration with community mental health partners.
- Provides social work intervention to assist patients/families: Responsible for evidence-based facilitation or patient and/or family and/or caregiver support programs or groups area.
- Provides clinical interventions that are focused on cancer-related distress, are evidence based, goal oriented, strengths based, and short-term and episodic in nature to ensure patient equity and accessibility to social work interventions; modalities include individual, family, and group work. 4
- Provides in-person and/or telehealth services to patients and families/caregivers; method of communication (i.e., in person/phone/Zoom video) is based on clinical assessment. 5
- Completes appropriate evidence-based assessments including Columbia Suicide Severity Rating Scale, PHQ-9, and GAD-7 for each patient so as to inform appropriate and clinical response. 6
- Assumes responsibility/leadership as needed: Ability to cover for supervisory personnel as needed. Ability to make reasoned decisions and provide organization and leadership as needed. 7
- Assists health care team to integrate psychosocial factors: Ability to analyze significant psychological, physical, emotional, social, economic issues of patients/families and to effectively communicate the relevance of such to other health care providers.
- Provides education/consultation regarding impact of cancer on patients and families/caregivers to community, and provides consultation, education, and program development (e.
- Responsible for evidence-based facilitation of patient and/or family and/or caregiver support programs or groups area. 10
- Serves as liaison and collaborates with range of community and governmental agencies and resources: Maintains current knowledge of community and governmental resources. Ability to advocate for and obtain access to resources for patients/families. Ability to identify deficits in resources and to advocate for new resources. 11
- Communicate and collaborate with inpatient Palliative Care Team at South Shore Hospital including warm handoffs, intervention assistance, and continuing patient and family support. 12
- Demonstrates commitment to continuous improvement by seeking ways of improving care, effectiveness and efficiency within the department and within the organization. This includes participation in strategic planning for SW department, participation in consult services and programmatic councils to address needs within the institute and for our patients. 13
- Demonstrates flexibility, willingness to innovate, seek new models of care and collaboration. 14
- Demonstrates commitment to cultural sensitivity and cultural competence with diverse populations. Responsible for demonstrating commitment to diversity and equity efforts, including advocacy and self-education to advance knowledge base of the needs and concerns of underserved and marginalized populations. 15
- Responsible for identifying and communicating systemic inequities, their impact on patients, families, caregivers and the community at large and providing recommendations for systemic change. 16
- Documents clinical work. Maintains ability to clearly articulate in writing psychosocial assessments and social work plans of action. Ability to adhere to department standards for timely documentation. a
- Maintains administrative record-keeping, statistical reports: Ability to adhere to department standards for timely reporting of statistics 17
- Participates in department meetings and institutional committees: Attends department meetings consistently and promptly. Provides leadership in committee work and meetings [e.g. QI, staff development]. 18
- Participates in Supportive Oncology Collaborative meeting weekly with multi-d support team of psychiatry, psychology, palliative care, and social work.
- Participates in weekly medical oncology rounds for each medical provider so as to collaborate and coordinate care for patients and families-this includes providing communicating clinical assessment and recommendations, consultation and support to interdisciplinary health care team. 20
- Formulates, coordinates, implements psychosocial component of patient/family care: Demonstrates ability to clarify on short and long-term goals with patients/families around psychological, emotional, physical, social, environmental, and economic/financial issues impacting patients' adjustments and recoveries. 21
- Initiates and/or participates in interdisciplinary collaboration to implement psychosocial treatment: Ability to initiate and facilitate interdisciplinary meetings to discuss and/or implement psychosocial care plan.
- On call coverage once per week during work hours offering acute interventions for patients who are dysregulated, suicidal, or with other concerning behaviors. This includes completing suicide assessments and facilitating section to higher LOC, filing safety reports, and facilitating/contributing to safety meetings with care team and appropriate collaborators. 23
- Participates in interdepartmental / Institute planning regarding program, policy, procedures: Awareness of adherence to DFCI and department policies and procedures. Ability to work effectively to contribute to development and review of department and interdepartmental policies and procedures and regulatory requirements [e.g. mandated reporting, QI program]. 24
- Teaches and supervises social work staff graduate trainees, volunteers: Ability to transmit knowledge of social work principles in an oncology setting [e.g. transference, countertransference boundaries] and psychosocial issues for patients/families [e.g. anticipatory mourning, adaptive coping skills, life review] to others for the purpose of teaching and supervision. 25
- Delivers presentations and seminars to community at large: Organizes and effectively presents [orally or via written materials] psychosocial issues for cancer patients/families. Maintains current knowledge base on social work principles and interventions in an oncology setting. 26
- Participates in psychosocial research: Identifies important areas for psychosocial research. Maintains working knowledge of principles of research. Ability to initiate, develop and participate in psychosocial research projects. Ability to prioritize time to ensure participation in research projects. 27
- Seeks consultation as needed.
JOB REQUIREMENTS
Minimum Education- Preferred Masters Degree in Social Work from accredited program. Current Massachusetts license required. Minimum Work Experience Previous experience in hospital or healthcare setting. Required Licenses / Registrations LCSW or LICSW
- Licensed Clinical Social Worker OR Licensed Independent Clinical Social Worker Required Skills Knowledge, and Abilities
- Bilingual English / Spanish preferred.
- Cultural sensitivity and age specific competency required.
- Crisis intervention, treatment skills.
- Strong clinical assessment/judgment, including interdisciplinary teaming skills.
- Excellent communication oral and written.
- Strong organizational skills and ability to set priorities; tolerance for ambiguity.
- Analytical skills, computer literacy and keyboarding.
- Knowledge of interventions for patients with psychosocial needs inclusive of mental health, behavioral health, emotional, relational, and other social needs.""
- Knowledge of various behavioral health interventions related to common issues and needs across the oncology continuum of care.
- Knowledge of interdisciplinary teamwork and team dynamics, scope of key partnerships and interprofessional roles."
- Knowledge of social work clinical psychosocial care concepts, practices, and policies with demonstrated ability to use them in varied situations; may require clinical consultation to plan and implement in complex situations.
- Ability to facilitate understanding and resolution of problems related to patient/family/caregiver interpersonal conflict, mental health and/or substance use concerns or disorders."
- Ability to provide guidance/ consultation to the team around complex patient management, including ethical issues; may require clinical consultation to plan and implement in complex situations.
- Ability to facilitate patient and family/caregiver participation in oncology care, with ability to recommend and contribute to team and/or family/caregiver meetings."
- Ability to make clinical decisions guided by experience, policies, consultation, and evidence-based practice."
- Ability to actively participate in team meetings related to care planning in the setting of disruptive/challenging patient/family/caregiver/support person behavior."
- Ability to understand and communicate information to interdisciplinary team, patients, families, caregivers, and community partners (e.g., agencies, professional organizations, etc.)."
- Ability to be sensitive, responsive to, and advocate for the needs of diverse populations in the setting of serious illness; including but not limited to diversity in gender identity, age, culture, race, religion, socioeconomic status, abilities, and sexual orientation."
- Ability to adjust to change within a fast-paced working environment.
- Ability to integrate professional ethical principles (e.g., confidentiality, boundaries) and adhere to relevant professional, departmental, and organizational standards for patient and family care.
- Ability to write clear and complete biopsychosocial assessments, progress notes, and other forms of documentation in the EMR, keeping with Divisional and Institutional policies.
- Adheres to Social Work Division practice and administrative standards and policies (e.