Client Representative in Pine Bluff, Arkansas at Arkansas Baptist Children s

Homes & Family Ministries Save New Salary:

$16.00/hr

Job Function:

Sales Arkansas Baptist Children s Homes & Family Ministries Pine Bluff, Arkansas, 71603, United States Posted on October 7, 2026 New job! Apply early to increase your chances of getting hired. Explore Related Opportunities Customer Service Representatives jobs near me in Arkansas Jobs near me in Arkansas Customer Service Representatives jobs Job Description Part-Time 28 hours per week

Education Qualifications:

High School diploma or GED equivalent

Experience:

Some experience in office setting work and customer service is preferred.

Description of Ministry Position:

Our Client Representatives are often the first contact for individuals seeking mental health counseling. Therefore, it is imperative that our Client Reps have the ability to remain calm, respectful, genuine and kind during these interactions. Client Reps must show grace even when the circumstances are difficult. Client Reps will be juggling many different tasks and will serve as a support not only to clients but also to the counselors.

Responsibilities of Ministry Position:

CLIENT INTERACTION

Answer phone calls and respond to voicemails in a timely manner Schedule counseling Intake appointments for clients Offer a friendly environment for clients in the waiting areas Maintain new client paperwork (EHR) Take client payments and log on money transsmittal sheet

COUNSELOR INTERACTION

Update counselors' schedules Communicate cancelations and rescheduled appointments with counselors

OFFICE TASKS

Submit time sheets to the Financial Administrator in a timely manner Participate in annual Quality of Care Review

PERFORMS OTHER DUTIES AS ASSIGNED ETHICAL BEHAVIOR

All Living Well Professional Counseling employees are held to the highest ethical standard and agree to follow the AACC Code of Ethics, which can be found at https://www.aacc.net/wp-content/uploads/2017/10/AACC-Code-of-Ethics-Master-Document.pdf or a copy can be requested from office admin. This is in addition to the LWC Ethical Code of Conduct.

COMPLIANCE WITH POLICY

All Living Well Professional Counseling employees are expected to review and adhere to all agency policies and to ask questions if they are uncertain about a policy.

TRAINING

All Living Well Professional Counseling employees will complete orientation within the first 30 days of employment that includes a review of agency policies as well as specific training related to that employee's job. Other trainings will be assigned based on the role of the counselor and the site at which he/she will work. Employees are expected to complete all trainings by the assigned due date. Scan to Apply Just scan this QR code to apply from your phone. Scan to Apply Not ready to apply yet? Enter your email and we'll send you a reminder to come back and apply. Remind Me Later Job Location Pine Bluff, Arkansas, 71603, United States Frequently asked questions about this position Similar Jobs In Pine Bluff, Arkansas Hot Job Customer Service Representative Lamb & Associates Packaging Inc. Maumelle, Arkansas Team Member FlynnGroup Arbys Little Rock, Arkansas Team Member FlynnGroup Arbys Monticello, Arkansas CSR Customer Service Representative Gas Express LLC Sherwood, Arkansas Field Technician Starlink/Dish Network Southern Star Star City, Arkansas See Job Details