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Centerstone of Illinois, Inc.
Engagement Specialist
Career Insights for Mental / Behavioral Health Counselor
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Scorecard
Based on Illinois data
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What they do
A Mental or Behavioral Health Counselor works with patients to treat mental health problems. Assesses patients and assists with diagnosis, counseling and crisis intervention. Consults with nurses, doctors and psychiatrists. May work with specific populations, such as youth, senior citizens or substance abusers, in group settings, facilities or hospitals.
$33,685 / year median in Illinois
+18% projected growth
Job Description
Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!
JOB DESCRIPTION
SUMMARYOF POSITION
The CCBHC Linkage and Engagement Provider is primarily responsible for connecting clients, families, and community partners to essential resources. This role includes providing emergency mental health consultations and ensuring follow-up appointments are made when clinically appropriate. The position requires active participation in cross-functional teams and performance improvement initiatives, with a focus on making informed decisions that enhance client care.ESSENTIAL DUTIES & RESPONSIBILITIES
Provide linkage services to clients, families, community partners and referral sources. Complete all required documentation and comply with contracts, grants, standards, regulations, and laws. Attend staff meetings and maintain appropriate communication with other employees. Provide follow-up appointments, Brief Therapy as clinically appropriate, and complete IATP as needed to link individuals with Centerstone services. Offer emergency mental health consultations at office locations. Participate in training to enhance job-related skills. Deliver community education as assigned.KNOWLEDGE, SKILLS & ABILITIES
Knowledge of effective communication methods including written, verbal, in-person, and virtual interactions. Proficiency in customer service techniques, demonstrated through successful resolution of client inquiries. Experience in clinical assessment for mental health and substance use disorders, with examples of diagnostic evaluations. Ability to develop and implement problem-solving strategies, illustrated by case studies or specific scenarios. Familiarity with electronic health record systems and their application in clinical settings. Understanding of mental health regulations and compliance standards relevant to practice. Knowledge of community resources and referral processes for clients in need of additional support.QUALIFICATIONS
Education Level Bachelor's Degree in Human Services field, or Bachelor's Degree with MHP Status. Years of Experience Experience working with the public or a demonstrated interest to work with different population. Certification/Licensure Position requires valid driver's license and safe driving record. CPR certification within 90 days of hire.PHYSICAL REQUIREMENTS
Standing- 20% Sitting
- 80% Squatting
- Occasional Kneeling
- Occasional Bending
- Occasional Driving
- Occasional Lifting
- Occasional
DISCLAIMER
The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.Time Type:
Full timePay Range:
$19.10- $26.