Facilitate intakes and transition into shelter and community living
Prepare suites for move-ins and oversee upkeep of community spaces
Cultivate a welcoming environment for survivors and their children, establishing positive interactions
Maintain survivor confidentiality and proactively address needs and concerns in an empathetic and empowerment-based manner
Ensure safety and security of Wayne building, including shelter, entrances, offices, hallways, community spaces, and parking lot
Accept, sort, store, and manage donations and residential linen supply
Consistently and proactively clean, sanitize, and organize the residential facility, especially frequently touched and high traffic areas
Oversee agency vehicles including all upkeep and agency repairs, cleaning, gas level, and mileage
Answer 24-hour helpline; provide active listening, referrals, and safety planning in a non-judgmental manner
Attend all staff and client support meetings, in-service training, and complete assigned independent trainings
Understand and support First Step's philosophy of empowerment, education, and prevention of violence
Actively support and carry out First Step's mission, vision, and values Qualifications
High school diploma, GED recommended or equivalent experience
Experience working in a service capacity
Demonstrated ability to work effectively with people from diverse racial, economic, and cultural backgrounds
Must have empathy and passion for working with survivors using a client-centered approach
Ability to maintain professional boundaries, high level of confidentiality and comply with all agency policies and procedures
Comfortable working independently and as part of a team
Excellent organizational and computer skills
Excellent oral, written, active listening, and reflective conversation skills
Ability to lift 30 pounds on occasion, and to travel between sites
Bilingual a plus Requirements Must be at least 18 years old and satisfy criminal background checks, DHHS child abuse registry check, sex offender registry check, driving check.

Must have and maintain a valid MI driver's license, excellent driving record, reliable transportation, and current auto insurance. These requirements will be re-checked throughout employment. Excellent communication skills with the ability to collaborate across multidisciplinary teams effectively. Join us in making a difference by providing critical support during vulnerable moments—your dedication can change lives!

Pay:

$19.00 per hour

Benefits:

403(b) matching Employee assistance program Employee discount

Work Location:

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