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Mental Health Services for Clark & Madison Counties

QMHS, Case Manager

Career Insights for Mental / Behavioral Health Counselor

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What they do

A Mental or Behavioral Health Counselor works with patients to treat mental health problems. Assesses patients and assists with diagnosis, counseling and crisis intervention. Consults with nurses, doctors and psychiatrists. May work with specific populations, such as youth, senior citizens or substance abusers, in group settings, facilities or hospitals.

$33,285 / year median in Ohio

+22% projected growth

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Job Description

•Must be able to be credentialed as a QMHS within 90 days of employment• FT, 40 hours per week Adult Outpatient No Weekends/Holidays Works under the supervision a licensed clinician and is assigned a complex caseload with multiple and varied problems based on experience, expertise and education. Patients with severe and persistent mental illness who are assigned may present a history of significant risk to themselves and/or others. Responsibilities In conjunction with the supervisor, prepares and reviews periodically an individualized service plan with the patient and assists the patient/service providers in achieving service plan objectives. Revises service plan with the patient at annual reviews and as care needs changed. Possesses knowledge of community resources and coordinates all needed referrals for residential, financial, vocational, psychiatric, educational, health and counseling needs. Represents MHS to the community caregivers, citizens, and community leaders, explaining MHS policies. Collects patient collateral information from involved providers such as physicians, hospitals, private practitioners, Court officials and other care givers. With the patient, identifies and prioritizes problems , needs and opportunities so that level of assistance can be determined. Charts patient's progress in their clinical record and completes all paperwork necessary by MHS policy for professional, administrative, financial, and evaluative purposes of monitoring clinical care and of assuring efficient and effective agency operations. Ensures that the needed release forms are signed and correct. Maintains a professional relationship and provides face to face contacts with patients regardless of service environment (e.g. residential, inpatient). Screens for pain and encourages patient to follow up with a health care provider of their choice. Delivers mobile services which are community based. Engages in outreach, problem solving, advocating, crisis intervention, skills training. In consultation with supervisor, addresses urgent needs such as stabilization, medication, homicidal and suicidal behaviors by assisting the patient in accessing appropriate intervention. Presents patient cases for review with team and/or supervisor. Consults with other providers and community caregivers to strengthen and coordinate social intervention programming. Identifies deficits in community resources and forwards them to supervisor. Is responsible to deliver the number of units of service budgeted by the Vice President in order to assure the fiscal viability of MHS. Participates in quality improvement activities when appropriate. Actively assesses patients for crisis stabilization and intervenes during signs of crisis, utilizing de-escalation techniques and crisis management skills. Assist patients with entitlements. Follows all universal precautions for safety, infection control and follows all state, federal and joint commission health and safety standards. Treats patients and family with dignity and respect at all times, and holds all patient information in the strictest confidence. Adhere to professional standards, policies and procedures, federal, state and local requirements and Joint Commission standards, including National Patient Safety Goals. Presents a positive image of MHSCC to other community agencies, caregivers and citizens Completes all MHS required education and training, including initial agency orientation, mandatory trainings and educations, and up keep of all required certifications and licensure as required by state, federal and regulatory requirements. Demonstrates organizational stewardship and exemplifies the mission, vision and values of MHS. Performs other job-related tasks as assigned Education/Experience High School diploma or equivalent with 3 years' experience in mental/behavioral health (required) -OR - Associate or bachelor's degree in a social/human services related field (preferred) Experience with SUD/Dual Diagnosis preferred Licensure/Certifications Valid OH drivers license, valid auto-insurance and be able to meet the MHS liability insurance standards
CDCA/LCDC
(Preferred) Ability to be credentialed as a QMHS within 30 days of hiring
NVCI CPR
(BLS)/First Aid MHS provides CPR (BLS)/First Aid and NVCI (CPI Blue Card) for all new staff, along with on-going education and on-the-job training opportunities . All MHS candidates are required to have an Ohio BCI check (FBI check required if you have lived in Ohio for less than 5 years, or for working with children), 5-panel drug screen and Residential candidates must have a 2-step TB (or proof of prior TB) upon conditional offer of employment