A Mental or Behavioral Health Counselor works with patients to treat mental health problems. Assesses patients and assists with diagnosis, counseling and crisis intervention. Consults with nurses, doctors and psychiatrists. May work with specific populations, such as youth, senior citizens or substance abusers, in group settings, facilities or hospitals.
08/10/2026 UPMC's Western Behavioral Health's Community Treatment Team (CTT) provides intense outpatient mental health treatment services to consumers with serious and persistent mental illnesses who have not previously found success in traditional outpatient mental health services. Our clinicians provide community-based, evidence-driven care for individuals with severe mental illness, offering support through assessments, crisis response, and outpatient coordination. This hire for this role must be willing to work independently in a community based setting. This role is dynamic and rewarding, with opportunities for growth, teamwork, and professional development. As the first licensed ACT team in PA, our program is recognized as "Exemplary" in annual reviews. This position is eligible for the Behavioral Health Fellows Program - an initiative sponsored by Allegheny County Department of Human Services (DHS) in partnership with Community Care Behavioral Health and Jewish Healthcare Foundation. Designed to strengthen the County's public behavioral health system, this program offers incredible benefits, including up to $45,000 in educational loan repayment (based on your degree level), or free access to an accredited professional certificate program, as well as paid time off for training and professional development as a part of a cohort group.
Responsibilities:
Client Support & Case Management Coordinate care for a caseload of 10-15 individuals/families. Support goal setting, crisis planning, and WRAP development. Provide counseling, advocacy, and follow-up services in community and office settings. Daily Living & Community Integration Assist with access to food, healthcare, education, employment, and housing. Facilitate small groups to build coping and daily living skills. Crisis & Collaboration Conduct crisis assessments and manage emergencies. Collaborate with ER/DEC staff to divert from inpatient care. Work with team and community partners to coordinate services. Documentation & Compliance Maintain accurate records and meet documentation deadlines. Ensure compliance with institutional and ACT model standards. Meet a 55% productivity rate. Professional Development & Availability Participate in on-call and weekend rotations. Apply motivational interviewing and evidence-based practices. Engage in ongoing ACT training and implementation. Bachelors Degree in Psychology, Counseling or Social Work with three years clinical experience OR Masters Degree in Psychology, Counseling, or Social Work required. Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience. Work history that includes phone triage, as well as an in depth knowledge and proven skill at doing psychiatric assessments. Experience in mental health crisis intervention, case management, or in home therapy preferred. Excellent, recovery-oriented interpersonal relations. Ability to work shifts, weekends, holidays, and to assume on call responsibilities. May in the course of their duties be in rooms where medications are stored or may transport medications when they transport patients. Transportation of medication is limited from one department to another.
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COPY OF YOUR OFFICIAL HIGHEST DEGREE LEVEL TRANSCRIPTS MUST BE ATTACHED FOR CONSIDERATION.
Licensure, Certifications, and Clearances:
Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) Cardiopulmonary Resuscitation (CPR) Comprehensive Crisis Management (CCMC) Driver's License Act 31 Child Abuse Reporting with renewal Act 33 with renewal Act 34 with renewal Act 73 FBI Clearance with renewal UPMC is an Equal Opportunity Employer/Disability/Veteran
