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Divine Case Management,LLC

Family Support Coordinator

Career Insights for Mental / Behavioral Health Counselor

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Based on Louisiana data

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What they do

A Mental or Behavioral Health Counselor works with patients to treat mental health problems. Assesses patients and assists with diagnosis, counseling and crisis intervention. Consults with nurses, doctors and psychiatrists. May work with specific populations, such as youth, senior citizens or substance abusers, in group settings, facilities or hospitals.

$39,312 / year median in Louisiana

+21% projected growth

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Job Description

Family Support Coordinator Divine Case Management,LLC Shreveport, LA Job Details Full-time $28,500 - $32,000 a year 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance Life insurance Qualifications Teamwork Family advocate experience Driver's License Experience working with children Records management Education Team management Full Job Description Position Overview Are you a computer-savvy, proactive thinker, and team player with experience in social services? Would you like to be a part of a team that feels like family and operates to make a lasting impact by providing high-quality services to children and families? We are always looking for new team members to join our Divine Case Management, LLC team. The role is fast-paced and requires the ability to manage several teams and tasks simultaneously. Our ideal candidate is comfortable with written and oral communication, calendar management, scheduling of appointments, telehealth appointments, and data entry with a strong focus on accurate file management and timelines. Key Responsibilities Conduct initial and ongoing family assessments to identify strengths, needs, and goals. Develop, implement, and monitor individualized family service plans (IFSPs) in collaboration with multidisciplinary teams. Schedule and facilitate home- or community-based visits, ensuring services are timely and family-centered. Link families to community resources, support groups, and early childhood programs. Provide training and coaching to caregivers on developmental strategies and interventions. Track caseload data, maintain accurate records in state reporting systems, and ensure confidentiality. Coordinate with therapists, educators, health providers, and other stakeholders to streamline service delivery. Assist families in navigating insurance, Medicaid, and social service applications. Participate in team meetings, case conferences, and professional development activities. Monitor program outcomes and contribute to continuous quality improvement efforts. Required Qualifications Bachelor's or Master's degree in Social Work, Psychology, Education, Counseling, Child Development, Nursing, or a related human services field. Valid driver's license, reliable transportation, and current vehicle insurance. Minimum of two years of experience in case management, early intervention, or related family services. Familiarity with IDEA Part C early intervention requirements and Louisiana EarlySteps policies. Proven ability to manage multiple tasks, prioritize deadlines, and work independently. Preferred Qualifications Experience working with children birth to three and their families in home- or community-based settings. Bilingual proficiency in English and Spanish or another language common in Louisiana communities. Certification in early childhood development or family support (e.g., CDFC, IFSP training). Knowledge of local community resources, non-profits, and social service agencies. Knowledge, Skills, and Abilities Strong written and oral communication, including report writing and presentation skills. Empathy, cultural competence, and ability to establish rapport with diverse families. Excellent problem-solving and critical-thinking skills. Proficiency with Microsoft Office Suite and web-based case management systems. Ability to work collaboratively in a multidisciplinary team and independently in the field. Flexibility to travel within assigned region and adapt to varying family schedules. Work Environment and Physical Requirements In-person position requiring travel for home and community visits. Ability to sit, stand, kneel, and lift up to 30 pounds for brief periods. Occasional work in varied home environments and community settings. Adherence to confidentiality (HIPAA) and safety protocols during all visits. If you're fueled by a passion for early childhood development and family empowerment, we'd love to meet you.
Job Type:
Full-time Pay:
$28,500.00 - $32,000.00 per year
Benefits:
Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
Hybrid remote in Shreveport, LA 71104