Avery's House is expanding services with a specialized residential mental health program for neurodivergent adolescents, providing individualized, strengths-based, and trauma-informed care. Under the direction of the Clinical Director, the Case Manager provides direct patient support while serving as a mentor, advocate, and positive role model. This role helps maintain a safe, structured treatment environment and collaborates with the multidisciplinary team to deliver high-quality, patient-centered care. Essential Functions and Responsibilities Case Management needs Discharge planning Coordinating and collaborating with the treatment team Communication with team members the status of clients in verbal and written form Communicate with the school and obtain online schooling information Communicate with the school regarding IEP's Be present during schoolwork time, monitoring electronic use, and ensuring schoolwork is being done Reviewing classroom or curriculum topics and assignments Providing clients with positive and constructive feedback Building meaningful connections with clients from diverse backgrounds Assisting clients with homework, projects, test preparation, papers, research, and other academic tasks Maintain records and related documentation. Produces reports, correspondence and performs case management duties Transport clients safely as needed Participate in documentation in electronic health record Maintain client confidentiality HIPAA compliance Manage crisis situations using Voluntary Time-Out and verbal de-escalation interventions Other tasks as assigned Therapeutic Milieu Responsibilities Supervising and engaging clients throughout the shift. Providing continuous support within the therapeutic milieu. Assisting with daily routines, schedules, transitions, and activities. Participating in groups, community meetings, and therapeutic programming as appropriate. Supporting clients with activities of daily living (ADLs) while promoting independence. Supporting clients during meals, hygiene routines, school activities, recreation, and community outings. Utilizing de-escalation, co-regulation, redirection, and crisis intervention techniques. Implementing individualized behavioral support plans under the direction of the clinical team. Maintaining awareness of client whereabouts and supervision requirements. Conducting routine safety and environmental checks. Transporting clients to medical appointments, community outings, or other approved activities as assigned. Assisting with room searches, contraband checks, belongings inventory, and safety procedures according to facility policy. Supporting clients during difficult emotional or behavioral situations while maintaining a calm, therapeutic presence. Collaborating closely with clinical assistants, therapists, case managers, providers, and leadership to ensure continuity of care. Neurodivergent Client Support Demonstrate understanding of autism spectrum disorder, sensory processing differences, developmental disabilities, and executive functioning challenges. Utilize neurodiversity-affirming and trauma-informed approaches when interacting with clients. Recognize sensory sensitivities and modify communication and environmental factors when appropriate. Support individualized coping strategies, visual supports, structured routines, and sensory regulation interventions. Promotes client dignity, autonomy, and strength-based care. Minimum Qualifications High School Diploma or equivalent preferred (not required) Current and valid Arizona Fingerprint Clearance Card If it is a new application, can be submitted and in-process Preferred experience: 1 year in a behavioral healthcare, public service, customer service or sales Valid Arizona Driver's License in good standing Driving Record must permit insurability with the agency's carrier Current CPR/First Aid Certification Participate in supervision with a BHP at least once every two weeks Ability to gain knowledge of: autism spectrum disorder, sensory processing differences, developmental disabilities, and executive functioning challenges. Verbal de-escalation of client

Use of EMR Job Type:

Full-time Pay:

Starting at $45,000 annually

Benefits:

401(k) with matching Health, vision, dental insurance Paid time off, 7 paid holidays per year

Schedule:

Monday to Friday 9 AM- 5

PM Work Location:

In person, Fountain Hills, AZ