Join Our Team and Make a Lasting Difference Douglas Gardens Community Mental Health Center is seeking a compassionate, motivated, and community-focused Case Manager/Care Coordinator to join our team. This is an exciting opportunity to help clients living with mental illness access the support and services they need to lead more stable, independent lives. Position Summary The Case Manager/Care Coordinator provides intensive, time-limited care coordination using the Critical Time Intervention (CTI) model, an evidence-based practice designed to support vulnerable individuals during critical periods of transition. The Case Manager/Care Coordinator partners with adults transitioning from psychiatric hospitals, residential treatment facilities, correctional facilities, or homeless shelters into the community. The Case Manager/Care Coordinator establishes a therapeutic relationship with individuals prior to discharge and continues to provide structured support throughout the transition period. Through person-centered care coordination, advocacy, and community engagement, the Case Manager/Care Coordinator Manager helps individuals develop lasting connections to community resources and natural support systems that promote recovery, wellness, and independence. Key Responsibilities Provide care coordination services using the evidence-based Critical Time Intervention (CTI) model. Establish and maintain therapeutic relationships with individuals before and after discharge from institutional settings. Conduct comprehensive assessments to identify strengths, needs, and barriers to successful community integration. Develop individualized, recovery-oriented service plans in collaboration with clients. Coordinate access to behavioral health services, primary medical care, housing resources, employment and educational supports, transportation, financial assistance, and other community-based services. Advocate for clients to ensure timely access to services and continuity of care. Provide outreach services in the community, including home visits and meetings in community settings. Monitor client progress, evaluate outcomes, and adjust service plans as needed. Collaborate with hospitals, residential treatment providers, correctional facilities, shelters, healthcare providers, and community organizations to facilitate successful transitions. Maintain accurate, timely, and compliant documentation in the electronic health record. Participate in CTI training, supervision, team meetings, and quality improvement activities.

Qualifications:

Bachelor's degree from an accredited college or university in the field of Social Work, Psychology, Criminal Justice, or a related human services field. Minimum of one (1) year of experience providing case management, care coordination, outreach, or related services to vulnerable or high-risk populations. Strong communication, organizational, and problem-solving skills. Bilingual in English and Spanish Valid Florida Driver's License and automobile insurance required. Ability to travel throughout the community to provide outreach and home visits. Must pass a Level 2 background check and drug screening

What We Offer:

Competitive benefits package: Health, Dental, Vision Insurance Short and Long-Term Disability Life Insurance (with optional add-ons) 401(k) with company match Paid Time Off (PTO) Free Parking Monday-Friday schedule, no weekend work required. Weekly clinical supervision and professional development. Access to an online training library with 1,000+ behavioral health courses. A supportive, mission-driven team environment and collaborative work environment. Public Service Loan Forgiveness (PSLF) eligibility - we are a nonprofit, tax-exempt employer. Douglas Gardens is an Equal Opportunity Employer and Drug Free Workplace. If selected for this position, you will be required to submit to a level II background screening through the

DCF and AHCA Clearinghouse:

https://info.flclearinghouse.com

Pay:

$40,000.00 - $45,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

In person