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HC
HEALTH CONNECT AMERICA, INC
Bilingual Targeted Case Manager
Career Insights for Mental / Behavioral Health Case Manager
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Based on Florida data
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What they do
A Mental or Behavioral Health Case Manager coordinates overall plan of care for patients with mental or behavioral health needs. Oversees patient evaluation and treatment planning and monitors patient progress. Coordinates with the rest of the mental health team, including doctors and nurses, to establish these plans.
$45,446 / year median in Florida
+17% projected growth
Job Description
Join Our Impactful Team at Health Connect America! Health Connect America and our family of brands are leading providers of mental and behavioral health services for children, families, and adults across a multi-state footprint. As a COA-accredited organization, we are held to nationally recognized standards of quality, accountability, and best practice in every aspect of care we deliver. We are relentlessly committed to keeping families together and transforming lives through evidence-informed care, delivered by clinically trained staff who meet clients where they are — in their homes, in their communities, and in our offices. Our work is guided by five core values: client-centered care, empowerment of our people, evidence-informed excellence, a purpose-driven culture, and bold, adaptive leadership. When you join Health Connect America, you join an organization that invests in you. You'll Grow With Us through meaningful development opportunities, Be Well With Us through programs that support your whole self, and know that You Belong With Us in a culture built on purpose, compassion, and impact. Our Brands The Targeted Case Manager provides best practice, quality case management services, ensure that all documentation is completed per Payer, State, and COA standards and requirements. Assist in marketing new referrals. Communicate with customers, colleagues, and other individuals to answer questions, disseminate or explain information, and address complaints/concerns. Develop service plans with the input of the treatment team and the Clinical Supervisor. Connect families with needed and available community resources. Follow-up with clients and agencies as appropriate to document use/success of referral. Complete documentation within established time frames. Meet with clients weekly or bi-weekly for up to 12 months. Attend and participate bi-weekly with Treatment Team meetings. Serve as a liaison with other professionals and agencies related to the client. Actively recruit new referrals to ensure that your caseload stays full. Provide 24/7 on-call support for clients as per program requirements. Ensure compliance with all state regulatory bodies.