A Mental or Behavioral Health Case Manager coordinates overall plan of care for patients with mental or behavioral health needs. Oversees patient evaluation and treatment planning and monitors patient progress. Coordinates with the rest of the mental health team, including doctors and nurses, to establish these plans.
Outpatient Adult Mental Health and SUD Case Manager/ Support Coordinator Pulse Community Health - 5.0 Rochester Hills, MI Job Details Contract $22 - $25 an hour 1 day ago Benefits Health insurance Qualifications Chauffeur's Permit Teamwork Intake Writing skills Community resource coordination in health services social work Outpatient experience Cultural competency Bachelor's degree Working with families Working with individuals from diverse cultural backgrounds Human Services Community relationship building Bachelor's degree in human services Crisis counseling in health services social work Full Job Description At Pulse Community Health, LLC, we are on a mission to revolutionize mental and behavioral healthcare with a unique blend of innovation and compassion. We go beyond traditional care by leveraging the latest technology and advanced practices to deliver the highest standard of patient care. Central to our values is a strong belief in inclusivity and the power of personalized attention. Our dedicated team integrates state-of-the-art technology with empathetic, individualized care. We are committed to excellence, providing tailored solutions that address each patient's unique needs and support their journey toward mental well-being. We value the opportunity to build a nurturing community where everyone feels valued and supported. By treating each patient as a cherished member of our community, we create personalized healthcare plans designed to enhance their well-being and ensure they receive compassionate and effective care. At Pulse Community Health, we're not just offering services; we're cultivating a culture of love, care, and connection. We are seeking a dedicated and compassionate Mental Health Case Manager to join our team. In this role, you will be responsible for providing comprehensive support to individuals facing mental health challenges - SMI, SUD and IDD Population. You will work collaboratively with patients, families, and healthcare providers to develop and implement effective treatment plans that promote recovery and improve overall well-being. This position requires a strong understanding of mental health issues, case management principles, and the ability to navigate complex healthcare systems. Duties As an Independent Case Manager, you will be responsible for: Conduct
INTAKE ASSESSMENTS
to identify areas of need and service preferences. Gather and integrate information from all available sources, including consumer self-reports, reports from family members, guardians and Adult Foster Care providers, documented medical and treatment history, needs surveys, assessments from other disciplines, etc. Utilize motivational interviewing techniques to assess and articulate the motivation of consumers to address specific needs identified during the assessment process. Assist consumers in determining their eligibility for entitlements, community services and supports. Provide consumers, family members and guardians with complete and accurate information regarding services, supports and other resources available to meet needs identified during the assessment process. Consider and promote the utilization of group and support services. Assist with the development of comprehensive and Integrated Individualized Plans of Service (IPOS) with consumers and other members of the treatment team (consistent with principles of Person-Centered Planning, Integrated Dual Disorder Treatment, Self-Determination and current Medicaid Guidelines). Ability to document - Intake Assessment, Integrated BioPsychoSocial Assessment, IPOS, Diagnosis, Goals etc and ability to add appropriate Authorizations - IS A MUST. Ability to holistic interation with Case Management Supervisor, Therapist and Psychiatrist/ NP is a MUST, so clients can get the care that they need. Provide face-to-face interventions to each assigned consumer at least monthly. Conduct home visits and community outreach as needed to help engage consumers, identify needs and barriers, and assure access to services and supports. Link consumers to community services and supports based on the needs and preferences identified in their Individualized Plans of Service. Conduct skill building interventions with individual consumers and groups of consumers as indicated in their Individualized Plans of Service. Maintain regular contact with treatment team members and other providers to monitor and coordinate service delivery efforts. Reassess the service needs and preferences of consumers as needed, at a minimum every six months. Coordinate the client's primary and other health care providers to assure continuity of care. Coordinate and assist with crisis intervention and discharge planning, including community supports after hospitalization. Facilitate the transition process from inpatient setting to the community, including follow up services. Conduct crisis planning with client. Provide clients with after hour crisis information. Establish and maintain collaborative relationships with local providers and community organizations. Develop, organize and routinely update a file of community resources. Participate in regularly scheduled clinical supervision, case consultations, case management and team meetings. Document all face-to-face service activity and phone contact pertaining to consumers - Update SAL (Service Activity Log) and Chart Notes with appropriate notes. Perform within acceptable standards of productivity. Complete all documentation within expected timeframes. Respond in writing to routine chart reviews and audits. Maintain appropriate state licensure or certification. Maintain appropriate professional ethics and boundaries. Abide by all Pulse Community Health policies and procedures. Other duties as assigned. Requirements To qualify for this position, you will need the following: Candidates must be a human services professional with at least a bachelor's degree in a human services field. Candidates must obtain the Qualified Mental Health Professional credential within 120 days of hire. Must have one year of experience (may include time spent in fieldwork or internship) treating or working with people who have been diagnosed with mental illness. Must have a valid Michigan Chauffeur License and a good driving record. Must have the ability to engage adult mental health consumers, their families, and supporters. Must be an expert in helping consumers identify their service needs and preferences and helping them build on their individual strengths, resources and supports to navigate the network of services available at the agency and in the community. Must have an orientation toward providing community outreach services. Additional requirements include a nonjudgmental approach that reflects cultural competency and sensitivity to the unique needs and diverse experiences of adults with mental illness, their families and providers. Candidates must be able to work independently, demonstrate effective organizational, verbal, and written communication skills. Must have the ability to appropriately handle crisis situations. Both part-time and full-time opportunities are available. Pulse Community Health is an equal opportunity employer and is committed to creating an inclusive, welcoming place for everyone. Kindly submit your resume and job applications at - .
