Job Overview Helena Valley Addiction Services has updated our onboarding process and are seeking Secondary Case Manager to join our healthcare team. this is a Tuesday through Friday, afternoon position. This role involves coordinating patient care plans, and ensuring seamless communication across multidisciplinary teams. The ideal candidate will have experience in mental health, addiction treatment or medical settings. The Secondary Case Manager plays a vital role in optimizing patient outcomes through comprehensive case management, utilizing their expertise in medical terminology, patient assessment, and healthcare regulations such as HIPAA. This position offers an opportunity to work in a dynamic clinical environment focused on outpatient care, including post-acute and clinic settings. Pay is depending on experience Responsibilities Maintain accurate and timely medical records while adhering to HIPAA regulations. Facilitate communication between patients, families, healthcare providers, and insurance companies to optimize care delivery. communicate with clients regarding their appointments and accounts as necessary. Assist with intake procedures, scheduling and manage case documentation within electronic health record systems. Provide education on medical terminology, physiology, and behavioral health resources as needed. Support addiction counseling initiatives and manage cases involving complex behavioral health or mental health needs. Multitasking between phones, face to face and email. Strong organizational skills are needed. Qualifications Bachelors degree in human service field or Prior experience working in hospital environments such as Level I or Level II addiction treatment centers is highly preferred. Experience in emergency medicine, or behavioral health is desirable. Strong knowledge of medical terminology, physiology, discharge planning, and utilization management processes. Background in social work, mental health counseling, addiction counseling, or case management within inpatient or outpatient clinics is advantageous. Familiarity with managed care protocols and diagnostic evaluation procedures is beneficial. Excellent patient assessment skills with the ability to coordinate complex care plans effectively. Knowledge of HIPAA regulations and experience managing sensitive medical records securely. Ability to work collaboratively within multidisciplinary teams across various healthcare settings including post-acute care facilities and clinics. Strong organizational skills with attention to detail in documentation and case tracking. This position provides a meaningful opportunity to impact patient recovery journeys through expert case management while working within a supportive healthcare environment committed to quality patient outcomes.

Pay:

$18.00 - $21.00 per hour

Benefits:

Health insurance Health savings account Paid time off

Work Location:

In person