Job description

SUMMARY A

successful TCM Director uses independent judgment and looks at the larger picture to manage company-wide initiatives that help achieve long-term goals. The TCM department will focus on a full range of the following needs of the consumer: physical health, I/DD, TBI, LTSS, pharmacy and unmet health-related resource needs. This position is an in office position. This position requires an understanding of and experience working with individuals who are impacted by Intellectual Developmental Disabilities (I/DD) or Traumatic Brain Injury (TBI).

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following, but not limited to: Responsible for overseeing the TCM department as well as multiple care management supervisors and teams. Ensuring that care teams are functioning per the service definition. Assist with setting and implementing department goals. Monitoring billable contacts to ensure the financial stability of the department. Compiling reports to show the progress of the department. Provide coverage during the absence of a care manager(s) and supervisors due to vacation, sick leave, and staff turnovers. Supervising, mentoring and managing a small group of managers Maintaining relationships with clients, partners and other stakeholders Managing the profits and losses of the organization or a specific division Developing goals and initiatives to direct the company's course Guiding managers on implementing company initiatives and policies Evaluating company processes and procedures to solve issues within them Ensuring business operations are implemented based on established procedures Maintaining regulatory records and paperwork Discuss findings and recommendations with care managers after (re)assessments. Assist the care manager locating and coordinating sources of help so that the individual receives available natural and community supports. Provide appropriate interventions for assessed needs, when needed. Ability to research, develop, maintain, and share information with care managers on community and other resources relevant to the recipient's needs (medical & behavioral health programs, formal/informal supports, social service, educational, employment, housing). Provide training resources for care managers, as needed. Provide or arrange for coverage for services, consultation or referral, and treatment for emergency medical conditions, including behavioral health crisis, 24 hours per day, seven days per week, when needed. Ensure care managers follow-up on referrals. Serve as a member on the multidisciplinary team for consumer(s), as needed depending on consumer(s) needs. Understand values that underlie a person-centered approach to providing service to improve the consumers functioning within the context of the consumers culture & community. Ensure all clinical documentation (e.g. goals, plans, progress notes, etc.) meet state, agency, and Medicaid requirements. Perform a variety of diversion activities, as needed. Responds to crisis situations, as needed. Maintains accurate and legible documentation, as required. Flexible and ability to adapt to any occurring changes. Adhere to and follow all policies and procedures of this Agency. Coordinate absences from work in a timely manner. Fulfill all other duties assigned.

EDUCATION/QUALIFICATION REQUIREMENTS A

bachelor's degree in a field related to health, psychology, sociology, social work, nursing, or another relevant human services area; and Five years of experience providing care management, case management, or care coordination to complex individuals with I/DD, TBI and mental health diagnosis; or A master's degree in a field related to health, psychology, sociology, social work (e.g., LCSW), nursing, or another relevant human services area, or licensure as an RN; and Three years of experience providing care management, case management, or care coordination to complex individuals with an I/DD, TBI and mental health diagnosis.

Job Type:

Full-time Pay:

$75,000.00 - $100,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person