A Mental or Behavioral Health Case Manager coordinates overall plan of care for patients with mental or behavioral health needs. Oversees patient evaluation and treatment planning and monitors patient progress. Coordinates with the rest of the mental health team, including doctors and nurses, to establish these plans.
Case Manager-23532504 ICL - 3.0 New York, NY Job Details $26.52 an hour 7 hours ago Benefits 403(b) matching Commuter assistance Health savings account Paid holidays Health insurance Dental insurance Tuition reimbursement Paid time off Employee assistance program Vision insurance Employee discount 403(b) Pet insurance Qualifications Direct support Working with individuals with mental health conditions
Full Job Description Minimum Qualifications:
Education:
One of the following: Bachelor's degree in a human services field Associate's degree in a human services field and two years of full‑time direct service experience High school diploma/GED and four years of full‑time human services experience
Experience:
Experience providing direct services to individuals with mental health needs, including counseling, case management, crisis intervention, and service coordination.
Certifications/Licenses:
No specific license required. Must be able to travel within the community; a valid driver's license may be preferred depending on assignment.
Work Eligibility:
Must be authorized to work in the U.S.
Work Location Requirement:
Onsite / Community‑based field work (regular travel to consumer residences).
Compensation:
Salary:
$25.5024 an hour What we
Offer:
We provide competitive benefits, including:
Comprehensive Health Benefits:
Medical (HSA), Dental and Vision plans, 403(b) Retirement Savings Plan with employer match
Generous Paid Time Off:
Vacation, Personal, Sick, Mental Health Days and 12 paid holidays
Employee Wellness Programs:
Employee Assistance Program and mental health resources
Learning & Development Opportunities:
Educational Leave and Tuition Assistance, Training and Career Development Tracks Additional Perks:
Commuter Benefits, recognition programs, discount programs, flexible spending plans, voluntary benefits including pet insurance, identity theft insurance, legal plans, and voluntary ancillary benefits. About the
Role:
This role functions as part of an interdisciplinary team supporting individuals in maintaining stable, independent living in the community. The position involves home visits, counseling, service coordination, crisis intervention, and advocacy to help consumers access medical, social, educational, vocational, and financial resources. Most duties are performed independently with general supervision.
Primary Responsibilities:
Conduct home visits to provide supportive counseling and independent living assistance. Help consumers modify behaviors, build insight, and develop coping skills. Assess needs, gather medical/psychosocial information, and develop individualized service plans. Maintain accurate case records, documentation, assessments, and quarterly reviews. Provide 1:1 and group counseling using cognitive‑behavioral and skills‑training techniques. Coordinate services with care managers, ICL staff, and external providers. Assist consumers in accessing community resources, benefits, and vocational opportunities. Perform crisis assessment and intervention; refer to appropriate services. Accompany consumers to medical, social service, and government appointments. Report incidents and complete incident documentation per policy. Conduct safety and cleanliness inspections of consumer residences. Plan and facilitate recreational or social activities. Participate in meetings, supervision, and required training. Advocate for consumer needs within ICL and with external providers. Support discharge planning and goal achievement. Perform other related duties as assigned. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
