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Jefferson County

Community Support Program Professional II

Career Insights for Mental / Behavioral Health Case Manager

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What they do

A Mental or Behavioral Health Case Manager coordinates overall plan of care for patients with mental or behavioral health needs. Oversees patient evaluation and treatment planning and monitors patient progress. Coordinates with the rest of the mental health team, including doctors and nurses, to establish these plans.

$56,577 / year median in Wisconsin

+15% projected growth

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Job Description

Community Support Program Professional II Jefferson County $33.74
  • 37.60 per hour
  • Wage & Benefits The starting hourly wage range is $33.74
  • $37.60 per hour depending on experience and qualifications. Benefit Highlights
  • Health insurance
  • Health insurance Opt Out Plan
  • Dental & Vision insurance
  • Lif United States, Wisconsin, Jefferson 311 South Center Avenue (Show on map) Jul 25, 2026 ABOUT
THE COMMUNITY SUPPORT PROGRAM OF JEFFERSON COUNTY
Jefferson County Human Services developed the Community Support Program in 1996 to focus on helping consumers diagnosed with a severe and persistent mental illness with various functional needs remain in the community and support them in their recovery journey to achieve their self-determined goals. CSP staff assist consumers in developing skills and working toward goals in education and employment, finding and maintaining stable housing, coaching them in activities of daily living, balancing their physical and mental health, developing and improving relationships, providing education to consumers and supports, and helping people to develop coping skills and strategies to manage mental health symptoms, as well as addressing challenges as they arise. Qualified CSP staff will also provide psychotherapy services.
WHAT WE ARE LOOKING FOR
The purpose of this position is to provide psychotherapy, clinical assessment, treatment planning, and case management to adults, adolescents, and children with severe and persistent mental illness for the Community Support Program (CSP).
SOME ESSENTIAL RESPONSIBILITIES
You will be successful in this role by completing the following tasks and responsibilities: Provides community-based symptom management services, facilitates individual and group activities, and monitors client symptoms. Completes clinical assessments of client condition, ie: initial treatment plan; reviews; and Suicide Risk, AODA, Functional and Emergency mental health assessments. Develops treatment plans including quantifiable and measurable goal achievement. Provides case management services by utilizing community resources to coordinate care and treatment including crisis intervention, advocacy, and alternative housing/care. Provides clients with rehabilitation services and ongoing assessments regarding social, life, and parenting skills; medical/mental health; and personal development through coaching, education, and intervention.