The Residential Mentor and Character Coach is responsible for monitoring and overseeing the day-to-day routines and schedules of our student-athletes and the residence halls promoting a safe, secure, and healthy environment for their development. This person will be assigned to a specific wing and will be the primary person responsible for parent communication for those student-athletes. Position Responsibilities Serve as a responsible, adult presence in the dorm. Actively supervise, engage with, and promote social growth and inclusion among students.

Oversee and maintain assigned wing and residence hall, including room checks and headcount. Promote and maintaining a safe, secure, and healthy living environment

Enforce policies and procedures ensuring that the student-athlete code of conduct is being maintained

Participate and follow up on recreational, educational, and cultural programs for student-athletes

Design and implement residence hall programs each semester Assist student-athletes with multicultural development, learning, character building, community development, and personal well-being

Work collaboratively to create and administer a Residential Life Curriculum.

Be aware of student-athletes daily schedules

Prioritize and manage multiple projects, diligently track and meet deadlines that affect student life

Adhere to all company policies, procedures, and business ethic codes

Other duties as assigned Operations Monitor students in dorms and throughout campus, including wake up and curfew times

Perform regular walkthroughs and inspections of the residence halls working with maintenance, accommodations, and other departments to coordinate and direct upkeep requests

Coordinate with safety and security staff to ensure the security of students and residence halls

Assist with housing process including check in/out, early arrivals and opening/closing of residence halls

Attend and contribute to department meetings

Lead scheduled floor meetings

Attend and contribute to general planning for Academy and summer camp programs

Attend and participate staff trainings Communication Serve as primary contact for parents/guardians regarding dorm life by communicating openly and regularly with parents/guardians

Assist with orientation and acclimation of student-athletes to student life

Keep detailed notes and daily activity reports Collaborate with departments including sports, academics, health services for student-athlete s development

Communicate and follow up on conduct expectations of all student-athletes

Communicate and enforce appropriate disciplinary actions for violations

Collaborate and communicate emergency response and crisis management plans for various situations including weather, lockdown, student illness, injury, etc.

QUALIFICATIONS

Required Minimum Qualifications Bachelor's degree or equivalent experience in Education, Child Psychology or related area Required Skills and Abilities Must possess good judgment and sensitivity relating to students of various backgrounds

Ability to handle challenging situations professionally and with sensitivity

Excellent written and verbal communication skills

Excellent guest service skills

Highly organized with the ability to juggle and prioritize multiple projects effectively

Ability to multitask in a fast-paced organization

A superior work ethic

Ability to work collaboratively with colleagues Preferred Qualifications and Skills At least 1 year experience working with students grades 6 through 12

Master s degree in Education, Counseling, Psychology or related area

Experience in education, sports or related area

Experience as a collegiate athlete

Experience with residential life in a boarding school environment and/or summer camps

Experience in counseling, crisis response, and mediation

Experience in a high-pressure, academic/performance setting

First Aid and CPR Certification

Proficient with computers and computer systems

Bilingual Physical Demands and Work Environment Ability to lift, move, push and pull equipment or boxes in excess of 40lbs.

Must be able to move around residence hall, including stairs

Ability to spend long periods of time on their feet, walking, standing, etc.

Ability to work dynamic schedule based on operational needs is required, including nights, weekends, and holidays.