A Residential Assistant or Advisor works in a residential mental health, long-term care, or substance abuse treatment facility and provides support for patients, including resolving conflicts, helping them adjust to their environment, and alleviating concerns. Performs inspections and assists with move-ins and facility programming.
The Carol Martin Gatton Academy of Mathematics and Science in Kentucky seeks qualified candidates for the position of Overnight Desk Clerk. The Gatton Academy is a public residential STEM program established and funded by the Kentucky legislature. It is located on the campus of Western Kentucky University. Students complete their last two years of high school in the program while earning at least 60 hours of college credit. This is a 10-month part-time position with a possible extension into the summer that reports to the Assistant Director of Residential Life. Gatton staff are employees of WKU.
Primary Duties and Responsibilities:
The following duties are customary for this position but are not to be construed as all-inclusive. Duties may be added, deleted, and assigned based on management discretion and institutional needs. Monitor the residential lobby and desk between the hours of 11:00pm to 7:00am, remaining awake and alert for the duration of the shift (60%) Perform rounds of Gatton Academy common spaces every two hours (15%) Welcome and assist students, family members, and visitors of The Gatton Academy (5%) Monitors all individuals entering and exiting the building, including students checking into and out of the program and checking IDs of visitors signing out students, all while providing excellent customer service (5%) Answers the residential phone, directs calls and messages to Gatton Academy staff, corresponds with various stakeholders via email and telephone Follow established response plans in the event of emergency or concerning activity (5%) Follow established response plans in the event of emergency or concerning activity (5%) Clerical support (file preparation, sorting, researching, etc.) and other duties as assigned (5%)
Job Requirements:
High school diploma or GED Customer service experience Availability for WKU's Fall and Spring semesters and a five-week Summer Camp Ability to work a rotating schedule, including weekdays and every other weekend
Additional Information:
Hourly Rate:
$13.00 Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment. Western Kentucky University (WKU) is committed to a policy and practice of providing equal employment and educational opportunities to all individuals. In accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990, no form of discrimination or harassment will be tolerated at WKU on the basis of race, color, ethnicity, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, genetic information, pregnancy, childbirth or related medical conditions, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices. Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, may contact the Office of Institutional Equity at 270-745-5121 for assistance. To report concerns related to WKU's Discrimination and Harassment Policy, No. 0.2040 and/or WKU's Sex and Gender-Based Discrimination, Harassment, and Retaliation Policy, No. 0.2070, please complete the Discrimination, Harassment, and Retaliation Reporting Form. Additional information regarding Title IX, including contact information for the Title IX Coordinator and reporting options, is available on WKU's Title IX website. Information concerning educational programs offered by WKU are provided at: https://www.wku.edu/academics/ For information related to job postings, application status, or the hiring process, please email employment@wku.edu.
