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TU
Tufts University
Residential Life Coordinator
Career Insights for Residential Assistant / Advisor
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Based on Massachusetts data
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What they do
A Residential Assistant or Advisor works in a residential mental health, long-term care, or substance abuse treatment facility and provides support for patients, including resolving conflicts, helping them adjust to their environment, and alleviating concerns. Performs inspections and assists with move-ins and facility programming.
$44,837 / year median in Massachusetts
+5% projected growth
Job Description
Residential Life Coordinator
- School of Arts and Sciences Tufts University United States, Massachusetts, Medford 120 Packard Avenue (Show on map) Jul 21, 2026 Overview Residential Life and Learning (RLL) supports students as they live independently and in community with others.
Specific responsibilities include:
- Directly supervise student staff (Resident Assistants, Theme and Special Interest Program Assistants, Jumbassadors, and/or Operations Assistants) in supporting communities that foster growth, and developing a living experience that emphasizes shared ownership of a safe and healthy environment for all of its members
- Address student behavioral issues, support students of concern, respond to crisis and emergency situations, and serve in an on-call rotation for after-hours support
- Facilitate a robust and engaged community experience where students are living, including the development and facilitation of social and educational initiatives Supervision Directly supervise student staff, including training and development, shift scheduling, evaluation, and performance management
- Participate in student staff recruitment and selection processes
- Design and deliver role-related ongoing education, training, and professional development Community Engagement and Education Facilitate planning and implementation of programs and community initiatives Attend residential events and programs to build connection with students Facilitate meetings and circles with students in assigned residential area(s) Establish presence in each assigned building through open hours and/or programs Student Behavior and Student Support Serve as resource and support for students in assigned residential area(s) Address student behavior and alleged policy violations through conduct and/or behavior intervention meetings Serve in on-call rotation, coordinating response and follow up to a range of incidents, some of which are highly complex in nature Mediate conflicts between students, facilitating discussions that resolve issues and restore relationships Operational and Logistical Responsibilities Assess the physical conditions of assigned residential area(s) on a weekly basis to ensure spaces are clean, habitable, safe, and well-maintained Oversee the opening and closing processes in assigned residential area(s) Facilitate Health and Safety Inspections for assigned residential area(s) Allocate, track, and reconcile budget for assigned residential areas(s)