Lead Resident Assistant Clare Housing - 3.5 Minneapolis, MN Job Details Full-time $22 - $24 an hour 1 hour ago Benefits 403(b) matching Health savings account Health insurance Dental insurance Paid time off Paid housing Vision insurance Opportunities for advancement Life insurance Referral program Qualifications Working with LGBTQ+ individuals CPR Certification Staff supervision Caregiving documentation requirements Laundry services Medication safety and administration compliance Team supervision Medical software Medical equipment operation Harm reduction House cleaning assistance Patient transfer methods Maintaining patient confidentiality Social service program staff supervision Cooking English Emergency procedures High school diploma or GED Experience working with individuals experiencing homelessness Driver's License First Aid Certification Clinical interprofessional collaboration Working with individuals from diverse cultural backgrounds Working with individuals with mental health conditions Computer skills In-home experience

HIV/AIDS

care Experience working with individuals with substance use disorders Experience working with individuals from underserved communities General management Full Job Description I.

Identifying Information:

Job Title:

Lead Resident Assistant Location:

Various - Apartment Buildings Reports to: Supportive Services Manager II.

Job Summary:

The purpose of this position is to provide direct and daily care to all residents, including residents of the Home Care Services (HCS) program. This position requires maintaining professional boundaries with residents who live with physical illness, mental illness, and chemical addiction. Clare Housing is an agency committed to addressing social inequities. This includes addressing inequities for lesbian, gay, bi and transgender persons as well as a strong commitment to racial justice and racial equity work. The Lead Resident Assistant will authentically implement harm reduction and housing first strategies with residents, de-escalate chaotic situations and effectively redirect residents, and communicate effectively and respectfully with residents who may exhibit behaviors associated with chemical use and various mental health symptoms. III.

Core Job Functions:

General Duties and Responsibilities:

• Provide leadership to other Resident Assistants under the supervision of Supportive Services Manager.
• Assist in managing Resident Assistant staff, including work direction, delegating and monitoring tasks, and providing input on performance, under the direction of the Supportive Services Manager.
• Be involved in the hiring process of all new Resident Assistant staff.
• Provide initial onboarding and ongoing training to Resident Assistants under the supervision of Supportive Services Manager and Director of Nursing.
• Prepare monthly schedule for Resident Assistants in a timely manner and communicate any schedule changes directly to Supportive Services Manager.
• Order program office, medical, and household supplies in coordination with Supportive Services Manager.
• Provide direct care and support to all residents.
• Complete paperwork under the supervision of the Supportive Services Manager.
• Communicate with appropriate staff members—both verbally and electronically—all pertinent information regarding residents' mental, physical, and chemical health.
• Manage the front desk independently, monitor security cameras, register all visitors and maintain building safety and security.
• Attend regular staff meetings and trainings as assigned by Supportive Services Manager.
• Complete other tasks as assigned by Supportive Services Manager.

Home Care Services Duties and Responsibilities:

• Assist in coordination of Home Care Services (HCS) as assigned by Supportive Services Manager and/or nursing staff.
• Correctly and safely dispense medications (liquids, tablets, capsules, eye drops, ear drops, inhalers etc.) to residents in the HCS program.
• Provide housekeeping, laundry and other housekeeping related tasks to residents in the HCS program as needed, and delegate these tasks as needed to Resident Assistants.
• Correctly and safely operate medical devices and equipment as needed (i.e. blood pressure cuff).
• Communicate with Nursing and other Resident Assistants to make sure that medication administration and home care tasks for HCS residents are completed in a timely manner during each shift, and document those tasks appropriately in the electronic charting software.

IV.

Position Requirements:

Education and Experience:

• High school diploma or GED.
• One year in the health (home care services) or social service fields preferred.
• One year working in chemical or mental health care.
• Two years of experience in a leadership or management capacity.

Knowledge, Skills and Abilities:

• Leadership skills needed to effectively guide other Resident Assistants.
• Ability to read, write and speak English sufficiently in order to communicate pertinent medical and social services to residents and to communicate with management and staff.
• Willingness to work in an environment guided by housing first and harm reduction principles.
• Strong knowledge of emergency procedures and ability to stay calm in stressful situations.
• Must be able to maintain a professional manner when working with residents, staff and volunteers.
• Ability to work independently and exercise good judgment.
• Excellent interpersonal communication skills, both verbal and written.
• Highly organized and ability to multi-task.
• Ability to maintain confidentiality in both client and employee information.
• Ability to efficiently utilize electronic charting software.
• Ability to work within an interdisciplinary team.
• Ability to maintain professional boundaries and practice self-care in a position that works with residents struggling with physical, mental, and chemical health issues.
• Ability to take and pass the required Medications Administration Training.
• Ability to perform physical jobs such as doing laundry, cooking, and cleaning in a home setting.
• Cognitive ability to correctly and safely coordinate the administration of all medications/controlled substances for all residents of the HCS program.
• Sufficient physical strength to safely lift/transfer residents without causing injury to self or residents.
• Knowledge and manual dexterity to operate medical equipment safely.
• Must have the emotional stability needed to cope with the stress of the position.
• Have a sensitivity and aptitude for working with individuals who are living with HIV/AIDS, were formally homeless and have a trauma background.
• Ability to work respectfully and communicate effectively with multi-cultural, diverse populations.

Licenses and/or

Certifications:

• CPR/First Aid Certification required; training provided to obtain certification.
• Driver's License, State ID or Passport
• Medication Administration certification; training provided to obtain certification.

V.

Working Conditions and Environment:

This position is located in a supportive housing building for adults living with HIV/AIDS and other complex medical and behavioral needs. Many of the residents are formerly homeless individuals. The building is accessible and smoke free. Clare Housing operates 24-hour Customized Living facilities that are staff full-time. The position includes doing laundry, housekeeping, cooking, and other physical tasks. This position requires the manual dexterity to use various types of medical equipment, as well as the cognitive ability to perform more detailed tasks such as medication administration, charting, filing and copying. The person in this position will be exposed to body fluids, infections, and odors. All employees are expected to work effectively in a mission-driven organization whose residents and staff exhibit significant diversity with respect to age, race/color, disability, marital status, national origin, religion, sex, gender identity, sexual orientation, familial status, genetic information or veteran's status.

Note :

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay:

$22.00 - $24.00 per hour

Benefits:

403(b) matching Dental insurance Health insurance Health savings account Life insurance Opportunities for advancement Paid time off Referral program Vision insurance

Work Location:

In person