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Volunteers of America Delaware Valley

Residential Program Counselor FT

Career Insights for Residential Assistant / Advisor

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What they do

A Residential Assistant or Advisor works in a residential mental health, long-term care, or substance abuse treatment facility and provides support for patients, including resolving conflicts, helping them adjust to their environment, and alleviating concerns. Performs inspections and assists with move-ins and facility programming.

$43,461 / year median in New Jersey

+12% projected growth

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Job Description

Current Job Opportunities 8/18/2026 Residential Program Counselor
FT - NDP
(CV2347-221) - Operations Division Residential Program Counselor (NDP) Support healing. Structure recovery. Champion independence. Volunteers of America Delaware Valley is seeking a compassionate and highly dependable Residential Program Counselor to join our Neurocognitive (TBI) Program team. In this therapeutic residential setting, you will support individuals with neurocognitive disorders in their day-to-day functioning, providing both behavioral support and guidance in daily living activities. You'll play a critical role in maintaining a structured, respectful environment while helping clients build and sustain the skills needed for greater independence and quality of life.
What You'll Do:
Maintain a therapeutic, structured environment aligned with client treatment goals Assist in implementing and monitoring client rehabilitation programs for cognitive and physical needs Model and coach independent living skills such as hygiene, socialization, budgeting, and time management Supervise and document medication administration and maintain shift logs Respond to crisis situations with appropriate interventions and document incident reports Facilitate outings, activities, and program participation per the program calendar Conduct safety drills, facility rounds, and room inspections to ensure cleanliness and security Monitor visitor activity and maintain facility safety documentation Support and attend required team meetings, supervision, and training Adhere to schedule reliability, dress code, and professional conduct policies
What You Need:
High school diploma or equivalent At least 2 years of practical experience working with individuals with neurocognitive disorders Experience supporting individuals with both cognitive and physical impairments Strong interpersonal and communication skills; ability to build rapport and maintain professionalism Basic computer skills and documentation proficiency Must obtain AACBIS certification (within 18 months of hire) and maintain it annually Valid driver's license and ability to meet agency driver standards Ability to work in a fast-paced, structured environment, including evenings and weekends as required
Why This Role Matters:
This is more than a caregiving role—it's an opportunity to make a direct impact in the lives of individuals with brain injuries and neurocognitive conditions. Your support helps bridge the gap between dependence and self-determined living. EEO of "Individuals with Disabilities" and "Veteran Status"/AA Click Here to Apply
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