A Residential Assistant or Advisor works in a residential mental health, long-term care, or substance abuse treatment facility and provides support for patients, including resolving conflicts, helping them adjust to their environment, and alleviating concerns. Performs inspections and assists with move-ins and facility programming.
Housing Solutions of New York (HSNY) is looking for an Residential Aide to join the team!
Who We Are:
HSNY is committed to making a difference in solving the housing problem in New York City by transforming lives and creating holistic paths to employment so that individuals and families can secure safe, clean, affordable and permanent housing.
What We Offer:
Health Insurance Dental Insurance Vision Insurance Flexible Spending Account (FSA) Generous PTO Pet Insurance Employee Assistance Program (EAP) Employee Discount Program Tuition Reimbursement Employee Referral Program Professional Development Employer Paid Life Insurance 403b Plan 403b Employer Match An opportunity to positively impact the lives of the thousands of clients we serve!
PRIMARY FUNCTION/PURPOSE
Residential Aides (RA) will provide direct services to the
HRA/HASA
clients. Residential Aide's work tasks include but not limited to monitoring for safety, documenting, assisting with unit turnovers, conducting unit inspections, and ensuring compliance with EHPMP rules and regulations. The
EHPMP RA
is a security professional responsible for monitoring clients and ensuring the safety within the facility.
DUTIES AND RESPONSIBILITIES
Performs hourly inspections of the facility as well as routine and random inspections of bed areas and lockers and wellness checks. Ensure the safety of all residents and staff. Orients new intakes and assist with room assignment. Document all residents, staff and visitors entering and exiting the building; complete census forms, report all incidents, and log all events in the Daily Registration Log. Assists in the turnover of shelter beds and ensures readiness for occupancy by new clients as directed. Informs appropriate program staff of any issues that may affect the health and safety of clients or staff. Record all daily census reports. Creates and submits shift reports at the end of ever shift. File all paperwork relating to shift coverage. Provide a professional greeting to all visitors and callers. Generate and submit all incident reports, which include detailed information of the incident and names of the first responders (i.e., police, ambulance, fire department, ACS, political parties, news). Completes reports by recording observations, information, occurrences, and surveillance activities. Maintains the organization's stability and reputation by complying with legal requirements. Secures premises and personnel by patrolling property, monitoring surveillance equipment, and access points. Reports any security breaches, incidents, and other alarming behavior. Ensure the lobby and front of the building is always cleared. Prevent loitering in all areas within and surrounding the building. Assist with fire drills/emergency evacuations and generates documentation as required. Maintain the security of the facility. Distribute mail to staff and clients. Enforce the curfew regulation as directed. Implements all programmatic needs as necessary and outlined by the Director and Funding Sources. Attends staff meetings, case conferences, supervisory and in-service training sessions. Performs other duties as assigned by the RA Manager Program and/or Program Director.
POSITION SCOPE
Responsible for providing safety and general support to assigned program in various department or division.
PROBLEM-SOLVING
Problems encountered by the incumbent are straightforward and can usually be resolved using common sense or through supervisory guidance.
KNOWLEDGE
Job duties requirea general familiarity with Bronx Parent Housing Network Association programs, services, and operations.
FISCAL RESPONSIBILITY
: Makes routine, relatively low-cost expenditures, as delegated by supervisor.
CONTACTS
Incumbent works primarily with Program Director; external contacts are frequent and limited in scope.
SUPERVISION
N/A
POSITION REQUIREMENTS
Education:
High school diploma or equivalent or the equivalent combination of education and experience.
High School Diploma/ GED Certifications Required:
(F-02) NYC Fire Guard for Shelters (MUST be completed within the first month of hiring.) Additional certifications: NYS Security License, Eight and Sixteen Hour. NYC Fire Safety Coordinator (F24), First Aid and CPR Certificate.
Experience:
1 to 2 years of progressively responsible professional work experience in a social services agency required. Direct client/participant services preferred.
Related Skills or Knowledge:
Computer literacy-skills in Microsoft Suite. Good writing and communication skills.
AGENCY EXPECTATIONS OF ALL EMPLOYEES
Adheres to Bronx Parent Housing Network Policies and Procedures. Acts as a role model within and outside the agency. Performs duties as workload necessitates.
Attendance and Dependability:
the employee can be depended on to report to work at the scheduled time and is seldom absent from work. Employee can be depended upon to complete work in a timely, accurate, and thorough manner and is conscientious about assignments.
Communication and Contact:
the employee communicates both verbally and in writing with superiors, colleagues, and individuals inside and outside Bronx Parent Housing Network.
Relationships with others:
the employee works and communicates effectively and relates well with others including superiors, colleagues, and individuals inside and outside Bronx Parent Housing Network. The employee exhibits a professional manner in dealing with others and works to maintain constructive working relationships. Employee adheres to mission statement and guiding principles.
EEO STATEMENT
HSNY provides equal opportunity for employment and advancement to all employees and applicants for employment. HSNY does not discriminate against any individual based on race, creed, ancestry, citizenship status, religion, color, age, national origin, political belief, sex, sexual orientation, gender, gender identity or self-image, gender appearance, behavior or expression, transgender status, marital status, familial status, military or veteran status, disability, genetic information, family medical history or request for or receipt of genetic services, domestic violence victim status, prior arrest or conviction history, or any other characteristic or status protected by law in employment decisions including recruitment, hiring, compensation, fringe benefits, staff development and training, promotion or transfer, lay-off or termination, or any other condition of employment. HSNY is committed to fostering diversity at all levels. #HSNY123
Job Type:
Full-time Pay:
$34,000.00 - $36,000.00 per year
Benefits:
Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan Tuition reimbursement Vision insurance
