ORGANIZATION OVERVIEW

Providence House, Inc. is a non-profit leader, helping people overcome challenges and gain independence in the community. We advocate for women and families with histories of experiencing homelessness or legal system involvement, and provide a safe environment where dignity is recognized, strengths are enhanced, and a transition to stability is achieved.

POSITION DESCRIPTION

The Per Diem Residence Manager is responsible for the daily supervision of the residents and the overall operation of the house. The Per Diem Residence Manager/Security Staff will work collaboratively with the Program Coordinator and Program Director to ensure residents meet their goals and that a safe and healing environment is maintained and is conducive to the health, safety and productive growth of the resident.

REPORTS TO

Program Director

RESPONSIBILITIES

Team/Staff Relations Work as part of a team to plan and develop resident programs and goals Meet with pertinent staff to discuss matters of mutual concerns. Communicate with other Residence Managers/Security Staff on any follow ups required on house management issues at the end and beginning of each shift. Daily Interaction Interact daily with residents encouraging and supporting their goals of independent living. Support resident's positive behavior and address negative behavior with trauma informed approach Instruct residents regarding independent living skills around child care and household management Conduct rounds of all areas (common rooms, residents' rooms) when beginning and ending shift and every 2 hours during shift making sure residents are engaged in appropriate activities and the environment is safe; making corrective action as necessary ensuring a safe and healthy environment. Report all needed repairs, supplies and storage issues to appropriate Residence Coordinator. Plan and implement appropriate activities for residents/children particularly on weekends and night. Welcome visitors, answer door and phone. Log in residents' visitors. Control entry and egress of the building by verifying identification of visitors Monitor the fire safety systems. Environment Keep appliances, cabinets, and counter tops orderly and clean. Mop and sweep floors. Make sure supply closets and basement area are neat and clean Distribute household cleaning supplies and paper products as necessary Complete work order form for repairs and send to appropriate personnel immediately Make appropriate calls for emergency repairs and services Ensure building is in compliance and ready for inspections by DHS, OTDA, Fire Department, and other inspection agencies. Incidents Notify appropriate personnel of all incidents, complete incident report forms immediately following incident, make necessary emergency phone calls, i.e., EMS, 911 or Fire Department. And file with DSS Call priority one incidents to Westchester Program Director Administrative Keep accurate, up-to-date documentation on all clients. Including but not limited to, intake forms, daily logs, fire drills, CACFP documentation, room inspections, menus, census reports, daily child school logs, etc. Complete all paperwork in a timely and accurate manner. Assists with any and all data collection system. Supervision Participate in individual supervisory sessions with the Westchester Program Director Attend all service training and workshops or outside trainings and workshops. Perform other tasks as assigned by Westchester Program Director as needed

TRAUMA INFORMED MODEL

Effectively use and practice Sanctuary Models tools, safety plans, community meetings, team meetings, red flag reviews, and self-care in the program to create a non-violent and trauma sensitive culture. Promote and model the core values and mission of Providence House (compassion, non-violence, hospitality, and community) and the seven Sanctuary Model commitments to create a non-violent and trauma sensitive culture. Integrate the Sanctuary Model SELF (safety, emotional management, loss, and future) framework into daily practice to ensure quality care and an effective work environment.

Qualifications:

High School Diploma Current NYS security license or must be obtained within 30 days of employment Experience in a social service, residential setting Experience working with homeless population Able to motivate and instruct in life skills and home-making tasks Excellent oral and written communication skill Excellent interpersonal and organizational skills Ability to work independently Computer literate in Microsoft Programs, knowledge of

DHS CARES

Program is a plus

WORK SCHEDULE

Providence House residence is 24 hours per day, 7 days per week. Residence Managers must be available to work a minimum of 40 shifts annually, at least 12 of which must be on agency-observed holidays and working Thanksgiving, Christmas, and New Years Day is mandatory as three of the holidays. If a Residence Manager is unable to consistently work required shifts, their eligibility to remain active on the Per Diem roster will be reassessed. This person must be available to work weekdays, nights, weekends, & holidays. The office location for this position is in New Rochelle, New York.

SALARY AND BENEFITS

This position is an hourly, non-exempt position paid $21.00 USD per hour and $31.50 USD overtime rate. It is eligible to earn at the Overtime Rate when working agency-observed holiday shifts. Paid time off benefits include 1 personal day annually and 7 sick days pursuant to the NYC Paid Safe and Sick Leave Law. Wellness Benefits include an Employee Assistance Program (EAP).

EQUAL EMPLOYMENT OPPORTUNITY

Providence House is committed to providing equal employment opportunity in all of our employment programs and decisions. Discrimination in employment on the basis of any classification protected under federal, state or local law is a violation of our policy and is illegal. Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender (including "gender identity" -- which refers to a person's actual or perceived sex, and includes self-image, appearance, behavior or expression, whether or not different from that traditionally associated with the legal sex assigned to the person at birth), national origin, age, disability, genetic information, marital status, partnership status, caregiver status, alienage or citizenship status, status as a covered veteran, or any other prohibited factor.

Pay:

$21.00 - $31.50 per hour

Benefits:

403(b) 403(b) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Parental leave Professional development assistance Vision insurance People with a criminal record are encouraged to apply

License/Certification:

Guard Card (Preferred)

Work Location:

In person