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Canterbury Woods

Resident Service Assistant

Pay: Not specified

Posted: 2 weeks ago

Location: Williamsville, NY (Onsite)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 10/1/2026

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What they do

A Residential Assistant or Advisor works in a residential mental health, long-term care, or substance abuse treatment facility and provides support for patients, including resolving conflicts, helping them adjust to their environment, and alleviating concerns. Performs inspections and assists with move-ins and facility programming.

$45,523 / year median in New York

+8% projected growth

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Job Description

We are looking for an experienced and motivated Resident Service Assistant (RSA) to join our growing team in Williamsville, NY.

About us:

Canterbury Woods is a continuing care retirement community unlike any you've ever seen. We have one goal and one commitment: We provide older adults with the best possible living experience. From independent living to a full continuum of care, residents can always expect a lifestyle that meets their needs and interests.

Resident service assistant position details:

We are hiring for the following shifts/positions: Part Time (2 days/week) 3pm

11pm RSA Part Time (2 days/week) 11pm
7am RSA Full Time (5 days/week) 11pm
7am RSA Resident service assistant job duties include: Assist residents with dressing, bathing, personal grooming, and toileting.

Assist residents with transfers and wheelchair transport as needed. Assist residents with laundering of clothing and light housekeeping. Maintain resident care records and document services provided. Monitor residents and report on their condition. Provide a high level of customer service and person-centered care approach.

Resident service assistant benefits include:

Health insurance available. Free dental and life insurance. Paid vacation, personal, holiday, and sick time. 401k with employer match. Tuition reimbursement program. Referral and retention bonus program. Employee assistance programs. Free onsite state-of-the-art gym and pool.

Resident service assistant qualifications:

Must have proven work experience and certificate as a home health aide (HHA) / personal care assistant (PCA) / or certified nurse aide (CNA). Must have verbal and written English skills.