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University of Wyoming

Hourly Pooled - UW Apartments Desk Assistant

Entry-Level JobVerifiedNo experience needed

Career Insights for Residential Assistant / Advisor

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What they do

A Residential Assistant or Advisor works in a residential mental health, long-term care, or substance abuse treatment facility and provides support for patients, including resolving conflicts, helping them adjust to their environment, and alleviating concerns. Performs inspections and assists with move-ins and facility programming.

$43,333 / year median in Wyoming

+2% projected growth

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Job Description

Join Our Campus Community! Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today! At the University of Wyoming , we are committed to creating a supportive and enriching workplace.
JOB TITLE
UW Apartments Desk Assistant
JOB PURPOSE
Desk Assistants (DAs) strive to promote an inclusive living and learning environment for students living on-campus at the University of Wyoming. DAs are responsible for staffing the front desk, assisting with administrative tasks, helping residents with keys/access, sorting mail, providing exceptional customer service, and other duties as assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Staff the main customer service desk in the Apartments Community Center. Answer questions from residents, provide guidance/directions, and assist with the safety and security of the community. Assist with mail and package delivery by logging packages into our system and releasing them to the residents. Assist with various administrative, facility, and operational tasks within the building. Assist residents and staff with key access and complete key audits daily. Promote an inclusive and welcoming environment for all students. Review, understand, and uphold all items outlined in the Apartment & Residence Hall Policies & Procedures, and the Student Code of Conduct.
COMPETENCIES
Adaptability Ability to Learn Integrity Service Orientation Work Standards Technical/Professional Knowledge
MINIMUM QUALIFICATIONS
Maintain a minimum semester GPA of 2.5 and a cumulative GPA of 2.5 throughout employment as a Desk Assistant. Be enrolled as a full-time student (12 hours undergraduate; 9 hours graduate). Complete and be expected to pass a criminal background check. Have a positive financial, academic, and student conduct status with Housing, Dining, and Residence Life and the University of Wyoming. Be available for training sessions, desk scheduling, and monthly staff meetings. Be a strong team player willing to cover/trade shifts as needed and support the overall mission of the residential community.
DESIRED QUALIFICATIONS
Previous desk assistant experience.
REQUIRED APPLICATION MATERIALS
Complete the online application. The department additionally requests candidates upload the following document(s) for a complete application: Cover letter Resume or C.V. Contact information for four work-related references
WORK LOCATION
On-campus:
This position provides vital support to campus customers, and the successful candidate must be available to work and perform essential job functions on campus, understanding our location is at 7,220 feet above sea level.
HIRING STATEMENT/EEO
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at 307-766-2377 or email jobapps@uwyo.edu .
ABOUT LARAMIE
The University of Wyoming is located in Laramie, a charming town of 30,000 residents nestled in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its only 4-year university, helping to make it a leader in academics, research, and outreach with state-of-the-art facilities and strong community ties. We invite you to learn more about Laramie by visiting the About Laramie website . Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado's Front Range and the metropolitan Denver area. Laramie's beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit http://visitlaramie.org/