Job Overview We are seeking a dynamic and compassionate Housing Support Coordinator to join our dedicated team in providing essential housing services to underserved and high-risk populations. In this pivotal role, you will coordinate housing placement, manage landlord relationships, and ensure clients receive comprehensive support through various housing assistance programs. Your energetic approach will help empower individuals experiencing homelessness, mental health challenges, or other barriers to stable housing. This position offers an exciting opportunity to make a meaningful impact by facilitating access to safe, affordable, and sustainable housing options while adhering to federal, state, and local regulations. Responsibilities Develop and maintain strong relationships with landlords, property managers, and housing agencies to secure affordable housing options for clients. Coordinate intake assessments and case management services for clients seeking housing assistance, ensuring personalized support tailored to their needs. Assist clients in navigating complex housing programs such as LIHTC (Low-Income Housing Tax Credit), Section 8, and other HUD (Housing and Urban Development) initiatives. Conduct crisis intervention when necessary, providing immediate support and connecting clients with mental health or addiction counseling resources. Advocate for clients during negotiations with landlords and property management companies to secure fair lease agreements while ensuring compliance with Fair Housing regulations. Reporting to the Executive Director and HCV Assistant Director, the purpose of this administrative position is to ensure accordant tenant and provider relations, eviction prevention coordination, housing case management of migrant agriculture worker households; with a focus on timely completion of maintenance work orders, so that the Homestead Housing Authority (HHA) properties are safe, enjoyable places to live. Heightened consideration for candidates with 5+ years of experience in workforce housing, municipal and rural property management, engaging contractors, LITCH, USDA and/or HUD public housing. SCOPE The Housing Coordinator is fully accountable for all day-to-day property operations, overseeing and enhancing the value of the property owned and/or managed by the HHA. This position is full-time and generally co-supervises property management and maintenance staff. This position interprets applicable state and federal regulations regarding occupancy and eligibility issues and ensures compliance with Fair Housing Laws. DUTIES

• Interviewing clients, determining eligibility, performing rent calculations, and performing client briefings in accordance with regulations and procedures.
• Determines required verifications to accurately evaluate eligibility; gather source materials for the certification and recertification process and the preparation of reports or other matters. Review of initial and annual lease documents with clients.
• Supervises other housing programs staff assigned to the properties managed. Participates in interviewing and selection process and is responsible for written employee evaluations in accordance with Housing Authority policies.
• Collect rents as required by balancing tenant accounts; Work with accounting department to post rents.
• Prepare maintenance billing statements, delinquent account statements and notices for nonpayment of rent and other violations.
• Coordinate with housing staff the status of client accounts. Complete and process move outs in coordination with accounting department.
• Receive and respond to tenant or applicant inquiries by phone or visit. Resolve problems as able and refer issues needed.
• Prepare new leases and secure tenant signatures.
• Prepare re-certifications lease renewals, interim adjustments and other documents.
• Perform beginning inspections as to condition prior to leasing; report to ensure that units are being maintained according to required standards.
• Maintain both physical and computer filing systems in manner which allows for proper submission of reports and compliance requirements, as well as ease of access.
• Inputs all certification, recertification, and inspection information.
• Recommend cases of lease non-compliance and prepare eviction documents for referral to our attorney and provide support in proceedings as necessary.
• Ensure that our residents adhere to the lease and rules and regulations of the Housing Authority, issue lease violations, serve appropriate notices for nonpayment of rent or other charges, for other non-compliance and for criminal activity; Respond to all lease violations in a timely manner.
• Be available for grievance and eviction hearings and act as a representative for the Housing Authority in a professional manner.
• Perform regular, special and annual housekeeping inspections as required by observed conditions and reports. Observe and report maintenance work orders upon request of tenants and staff.
• Conduct initial, complaint and vacate inspections to ensure units comply with regulatory and agency standards. May perform various inspections with other staff present, i.e., vacated units are inspected with maintenance present.
• Ensure all unit turns are complete timely. Coordinate maintenance schedule and assignments with Maintenance Staff.
• Attend training, read appropriate publications, and confer with others in this field to stay knowledgeable of the changing federal regulations and policies.
• Ensure all administrative processes involving personnel are handled on a timely basis (i.

e., performance evaluations, time sheets, change of status forms, etc.). Experience Proven experience working with individuals experiencing homelessness or facing housing insecurity in diverse communities. Strong knowledge of social services, crisis intervention, addiction counseling, and mental health support strategies. Familiarity with federal housing programs including LIHTC, Section 8, and HUD regulations is highly preferred. Demonstrated ability to negotiate effectively with landlords and property management entities while maintaining professionalism and transparency. Proficiency in using property management software such as Yardi or OneSite for case tracking and reporting purposes. Excellent client communication skills with the ability to work empathetically with culturally diverse populations. Experience working within fair housing laws and urban development regulations ensures ethical service delivery. This role is an excellent fit for motivated professionals eager to champion social equity through impactful housing solutions!

Pay:

$55,000.00 - $61,500.00 per year

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person