OFFICE ASSISTANT (OPTION 2 TYPING, BILINGUAL, SPANISH SPEAKING)

OFFICE ASSISTANT

(OPTION 2 TYPING, BILINGUAL, SPANISH

SPEAKING

)

State of Illinois Job Category Administrative/Clerical Overview Description Agency :

Department of Human Services Opening Date:

07/19/2023

Closing Date/Time:

08/01/2023

Salary:

Anticipated Salary:

$3,196 - $4,235 per month +

Bilingual Pay Job Type:

Salaried Full Time County:

Lake Number of Vacancies:

1

Plan/BU:

RC014 This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal. While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered. Posting Identification Number 10-92-28342 Position Overview The Division of Family and Community Services is seeking to hire an office assistant to review complex material to be keyboarded, processed, and filed. This position keyboards a variety of routine forms, form letters, cards, and records and performs functions requiring interaction with recipients/clients which regularly involve translating for Spanish speaking individuals. Job Responsibilities Keyboards complex materials such as resumes for clients, weekly and monthly statistical reports, unit meeting minutes, and vouchers for clients in training. Edits Authorization and Transmittal of Assistance Action forms received from casework staff. Conducts computer clearance for welfare savings due to client obtaining employment, receiving unemployment benefits or non-cooperation. Serves as receptionist. Translates functions/procedures into Polish for individuals who cannot speak or read English, in contacts with the public, advocacy groups, customers and community organizations. Keyboards a variety of routine forms, form letters, cards and records, proofs for clarity of content, grammar, and punctuation. Issues new or replacement LINK cards to clients, maintains records of card numbers issued or voided, completes computerized transactions to communicate activation of card to EBT contractor. Maintains files of forms, reports, and supplies; receives and distributes mail. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above. Minimum Qualifications Requires knowledge, skill, and mental development equivalent to completion of high school. Requires one (1) year of related office experience. Requires the ability to keyboard accurately at 35wpm. Requires the ability to speak, read, and write in Spanish at a colloquial skill level.

Work Hours:

8:30am - 5:00pm Monday -

Friday Work Location:

2000 N Lewis Ave Waukegan, IL 60087-4722 Family and Community Services Region 2

Clerical Lake Office, Lake County Agency Contact:

DHS.HiringUnit@Illinois.gov

Job Family:

Office & Administrative Support; Social Services About the

Agency:

The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness. As a State of Illinois Employee, you will receive a robust benefit package that includes the following: A Pension Program Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance 3 Paid Personal Business Days annually 12 Paid Sick Days annually (Sick days carry over from year to year) 10-25 Days of Paid Vacation time annually - (10 days in year one of employment) Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable) 13 Paid Holidays annually, 14 on even numbered years Flexible Work Schedules (when available dependent upon position) 10 Weeks Paid Maternity/Paternity Leave Deferred Compensation Program - A supplemental retirement plan Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP) Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility 5% Salary Differential for Bilingual Positions Commuter Savings Program (Chicago only) For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

APPLICATION INSTRUCTIONS

Use the "" button at the top right or bottom right of this posting to begin the application process. If you are not already signed in, you will be prompted to do so. State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account. If you have questions about how to apply, please see the following resources: State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website. The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: donotreply@SIL-P1.ns2cloud.com systems@SIL-P1.ns2cloud.com