Rehabilitation Assistant (Austin-Downtown) Texas Workforce Commission

• 3.6 Austin, TX Job Details Full-time $3,333.33
• $4,251.

92 a month 1 hour ago Benefits Health insurance Qualifications Managing social services clients Interviewing clients Intake Caseload management Providing information to customers Filing Windows High school diploma or GED Bachelor's degree Desktop applications Data entry Document review Data verification Organizational skills Purchasing Interviewing Human Services 1 year Communication skills Workforce development Entry level Provider communication in social service case management Time management Office experience Full Job Description Description The Texas Workforce Commission (TWC), a Family Friendly Certified Workplace, is seeking a Rehabilitation Assistant (RA) I

• Sr RA to join the Vocational Rehabilitation Department located at 1215 Guadalupe Street, Austin, TX.

TWC is not considering applications from individuals who require sponsorship for an employment visa, now or in the future, for this position. This includes, but is not limited to, individuals currently on

H-1B, F-1

(OPT/CPT), or H-4 visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. Benefits to working for TWC include:

• Competitive starting salary: $3,333.33
• $4,251.

92/month. Salary and position level will be based on experience and demonstrated skills. This is a career ladder position which means each level is required to meet the established career ladder requirements in order to be promoted to the next level.

Additional benefits for active employees:

https://www.ers.texas.gov/Active-Employees/Health-Benefits The RA assists the assigned VR Counselors in providing services to customers to achieve successful employment outcomes. The RA provides basic information regarding VR programs, services, and referral information to customers and vendors. The ideal candidate will be detail oriented and have excellent planning/organizing/time management/communication skills with the ability to prioritize/coordinate work in an independent manner to achieve goals.

GENERAL DUTIES

Performs:

Entry level human services/rehabilitation support work; Routine caseload support service such as creating/maintaining/reviewing technical case management forms/files for accuracy utilizing the electronic case management system. Collects information for intake/profile process. Maintains appropriate business relationships with providers/businesses/customers/staff. Prepares/reviews reports for accuracy on monitored services.

Provides:

Casework services/assistance to VR Counselors in certification of eligibility; Service delivery tasks and utilize the electronic case management system and other agency supported software programs; Initial screening for individuals applying for VRS service programs. Participates in Vocational Rehabilitation Services (VRS) training. Furnishes information regarding Texas Workforce Solutions (TWS)/VRS Program, services and requirements to applicants/customers/families/vendors/businesses/general public. Performs other related work as assigned.

PREFERRED QUALIFICATIONS

Eighteen (18) months experience in office practices and office support work utilizing a personal computer in a Windows' based environment Experience in: Applying purchasing procedures; Case guidelines, regulations and policies; Case management support functions

Knowledge of:

Community and government service delivery systems; Mental illness and emotional components of physical illness Ability to: Interpret highly complex policies/procedures; Maintain confidentiality; Analyze/interpret highly complex financial data Skill in interviewing and in conducting individual needs assessments Related work experience at all levels is defined as case management support, purchasing and general knowledge of disabilities

MINIMUM QUALIFICATIONS

• RA I
• One year of full time qualifying experience in human services, social science, business, or a related field and graduation from a standard senior high school or equivalent. Thirty (30) semester hours in human services, social science, business, or a related field may be substituted for experience.
• RA II
• Graduation from an accredited four-year college or university with major coursework plus one year and six months of full time qualifying experience in human services, social science, business, or a related field. One additional year of full-time qualifying experience may be substituted for each year (30 semester hours) of the required education.
• RA III
• Graduation from an accredited four-year college or university with major coursework plus two years of full time qualifying experience in human services, social science, business, or a related field. One additional year of full-time qualifying experience may be substituted for each year (30 semester hours) of the required education.
• Sr. RA
• Graduation from an accredited four-year college or university with major coursework plus two years and six months of full
• time qualifying experience in human services, social science, business or a related field.

One year of full-time experience may be substituted for each year (30 semester hours) of education.

All levels:

Experience as a Rehabilitation Assistant cited above must be in accordance with the career ladder requirements of the agency. Position may involve working hours other than 8:00AM-5:00PM, Monday-Friday and involves travel 10% of the time, including some overnight travel (Method of transportation is the responsibility of employee).

VETERANS

Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: http://www.hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_SocialServices.pdf

HOW TO APPLY

To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo (Job Search). TWC is not considering applications from individuals who require sponsorship for an employment visa, now or in the future, for this position. This includes, but is not limited to, individuals currently on

H-1B, F-1

(OPT/CPT), or H-4 visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.

Primary Location :

United States-Texas-Austin Work Locations :

Austin:

1215 Guadalupe St 1215 Guadalupe St Austin 78701-1919

Job :

Social and Human Service Assistants Organization :

TWC Business Unit Schedule :

Full-time Employee Status :

Regular Job Type :

Standard Job Level :

Non-Management Travel :

Yes, 10 % of the

Time Job Posting :

Oct 11, 2026, 12:00:00

AM Work From Home:

No