A Social or Human Services Assistant assists with identifying and arranging community services for clients. Works with social workers and other human services professionals. Helps with rehabilitation for people with disabilities or those in recovery, or coordinates home care services for the elderly; may also coordinate housing or job training assistance for immigrants, veterans, former inmates or families in crisis.
This is a Full-Time (~40hr/wk) position. Evenings (swing shift) and weekends are required for these positions. We are currently hiring 2 candidates for this position.
Reports To:
Coach Supervisor Job Description:
First and foremost, you will be responsible for doing your part to help build and maintain a world-class mental health and substance abuse recovery facility. Our Coaches are compassionate, supportive, and engaged in meeting the basic needs, and therapeutic goals of our clients. Coaches coordinate residential activities and assist in group therapy, patient education, and continuous patient monitoring to ensure a safe therapeutic environment. The Coaches foundational responsibility is to always ensure patient safety. Job Duties At Acqua, the Coaches will perform the following duties as routine responsibilities: Attend group with patients and take meaningful notes to help the therapeutic process; Escort patients to off-site activities, and to-and-from substance abuse meetings (e.g. AA, NA, FTR, etc.); Uphold all Acqua Recovery policies, procedures, rules, regulations, and boundaries; Support clients in establishing healthy boundaries, facilitating growth and individual accountability; Assist nursing staff with dispensing medications, obtaining accurate vital signs and documenting information appropriately; Complete rounds, and document findings accurately and timely; Recognize and report changes in patient's affect, behavior, and/or mood; Monitor and record client's progress, ensuring goals and objectives are met; Report status of residents to Supervisor and perform all charting as directed; Coaches are responsible for managing facility duties as directed by Supervisor; Participate and generate constructive and positive feedback on a consistent basis with clients, and co-workers; All other duties assigned by Supervisor or Leadership that align with experience of the coach, learning opportunities, and scope of practice.
Required Job Skills:
Social Perceptiveness:
Awareness of others' (staff and clients) reactions and an understanding why they react as they do, and what the underlying issues are.
Time Management:
Ensuring effective use of one's own time.
Effective Communication:
Clearly communicating information to clients and inner/ interdepartmentally.
Coordination:
Flexibility in ability to adjust scheduling to meet the changing needs and nature of running a residential treatment center. Including providing and facilitating transportation for client programming and adjusting staffing schedules according to needs.
Run Groups:
Ability to facilitate a group when asked.
Conflict Resolution:
Ability to handle and de-escalate situations.
Provide Feedback:
Ability to give and receive effective feedback with clients, other staff and team members.
Service Orientation:
Actively look for ways to help contribute to a strong recovery community and environment while engaging others in the process.
Experience & Education:
High School Diploma preferred, strong interpersonal skills, valid driver's license, at least one year of sobriety, and must pass a state background check. Willingness to familiarize self with Phase Work and 12-Steps. Experience in residential and/or mental health preferred.
