Adult Services/Adult Protective Services:

Independently manages the Provider program requirements; Interviews clients and conducts assessment for emergency needs; Manages voucher system and prepares vouchers for ongoing expenditures; Facilitates placement of adults in Adult Living Facilities; Creates and prepares complex statistical reports; Verifies hours and accuracy of time sheets for In-Home Providers; Reviews expenditures and researches operational cost effectiveness; and Prepares, processes, and reconciles budget for various adult programs. General Work Tasks (continued) -

Benefit Programs:

Attends and testifies at administrative hearings; Prepares periodic, special and other reports for statistics; and Provides assistance in the orientation/training of new staff.

Foster Care:

Conducts adoption searches via court records, library, agency files, Internet, City directory, and makes initial contact if a match is found; Assists with subsidy billings and payments; Prepares a variety of financial, statistical forms and reports, case documentation and court reports; Assists in conducting supervised visitation; and Coordinates special event programs such as Toys for Tots, Annual Art Sale, Bags & Bears and unit events.

Employment Services:

Helps participant in writing resumes; follows up on referrals to ancillary agencies, in person and in writing; Debriefs participants when \"fired\" from Work Net classes; Locates resources for clients needing appropriate interview clothing and helps clients in making appropriate clothing choices; and\nTakes participants on educational/career exploration field trips.

Minimum Qualifications:

Considerable knowledge of: principles and processes for providing customer and personal services (including customer needs assessment, meeting of quality standards for services, and evaluation of customer satisfaction); structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar; and administrative and clerical procedures and systems such as word processing, spreadsheets, managing files and records, and other office procedures and terminology.

Working knowledge of:

human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; mathematics and research methods; and eligibility requirements for the programs assigned; and available community resources. Some knowledge of laws, regulations, requirements and policies of Local, State, and Federal social, assistance and housing programs.

Skills- Skill in:

operating a variety of automated office equipment to include calculator, fax/copier; and the use of computer-driven word processing, spreadsheet, graphics and file maintenance programs.

Abilities- Demonstrated ability to:

communicate effectively with program participants; plan, organize, and prioritize own work schedule; establish and maintain working relationships with clients, professionals, co-workers, and the public sufficient to exchange ideas and coordinate activities; accept direction and follow established procedures; counsel others; organize, and post date, from records, reports and other sources using the appropriate format; exhibit solid interpersonal skills, including conflict resolution in working with clients, professionals and employees; create forms, charts, and graphs; add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent and to draw and interpret bar graphs; make screening decisions based upon specific criteria's; read and interpret documents such as safety rules, operating and maintenance instructions, manuals; and conduct effective interviews both face-to-face and by telephone. Education and Experience- High school diploma supplemented with post-secondary coursework in subjects such as social work, human services, gerontology, or one of the social or behavioral sciences, business or related field, and relevant work experience in public administrative support work OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.

Preferred Qualifications:

Human Services experience or human services degree is desirable. Experience working in benefit programs in a local department of social services.

Special Requirements:

All applicants are subject to a DMV driving record check, pre-employment drug screen, and CPS and criminal history search.

The investigation may include:

fingerprint checks(State Police, FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; other checks requested by the hiring authority. Employee must be willing to work in community emergency response capacity in the event of a natural disaster or emergency. Special Instructions to

Applicants:

Applicants are encouraged to provide a complete listing of work experience and qualifications on the application. Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand delivered applications and resumes will not be accepted. The website will provide a confirmation of receipt when the application is submitted for consideration. Consideration for an interview is based solely on the information within the application and/or resume. Please refer to your account for the status of your application and this position. 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