Energy Services Support Coordinator Opportunity Council - 3.7 Bellingham, WA Job Details Full-time $27 - $30 an hour 3 hours ago Benefits Health savings account Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Paid time off Vision insurance 403(b) Life insurance Qualifications Data integrity assurance Case documentation in social services Employee onboarding Customer records maintenance Record keeping Staff supervision Program management Serving clients Team supervision Data validation techniques Welfare eligibility determination Social service program staff supervision Client assessment in social work Client file management Mid-level Team development Data integrity and documentation Driver's License Database management Bachelor's degree Social service program quality assurance Team training Data quality monitoring Client services Direct support Client referral services Collaboration with community partners Human Services Social service program compliance monitoring Onboarding process management

Full Job Description Position Open Date:

09/10/2026

Position Close Date:

Open until Filled Interested in making a difference in your community while building a career? Join our team as an Energy Services Support Coordinator!

WHO WE ARE

For 60 years, Opportunity Council has worked throughout Northwest Washington to build just, equitable communities through service, investment, and collaboration. Our mission is to help people improve their lives through education, support, and direct assistance while advocating for just and equitable communities. Part of a national network of Community Action Agencies, we are dedicated to helping people help each other and themselves—building a community where everyone has the chance to thrive and contribute.

OUR VALUES

At Opportunity Council, our values guide everything we do. Collaboration, respect, integrity, passion, and learning shape how we show up for each other and for our community. We're also committed to weaving diversity, equity, and inclusion into every part of our work—from the help we offer in the community to the kind of workplace we create for our staff. To learn more about us and our work, visit our website: www.oppco.org

WHAT YOU WILL DO

The Energy Services Support Coordinator, in collaboration with the Energy Services Coordinator, is responsible for the daily operations of the Energy Assistance programs and program team, including supervision and leadership. The Support Coordinator provides leadership to the Energy Assistance staff through completing new-hire onboarding, ongoing training and development, and service delivery oversight. The Energy Assistance program team works collaboratively to support the human services community and its efforts to work together to support the needs of low-income people

WORK SCHEDULE

Monday through Friday, 8am-4:30pm.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Provides leadership and supervision for the Energy Assistance team including onboarding, training and development, service delivery oversight, and programmatic support. Provides daily oversight of Opportunity Council's energy assistance programs, including programmatic implementation and delivery; client processing; and ensuring compliance with program eligibility, program requirements, required documentation, and federal, state, agency and other funder requirements and guidelines. Maintains current knowledge of all eligibility guidelines, program changes, and procedures for energy assistance services. Oversees team's file and database management to ensure proper recordkeeping procedures are followed, including data and client records confidentiality in accordance with agency, state, and federal guidelines. Processes and maintains required paperwork, including statistical records and confidential client records and case notes. Performs file and data quality reviews for energy services for completion and accuracy. Provides direct services as needed which include appropriate screening, eligibility, determining financial eligibility, problem solving, needs assessment, referrals, explanation of agency programs and services and short-term planning. Assists clients with application steps and information in a professional and timely manner. Works with Community Services energy assistance staff providing leadership, guidance, and oversight in program implementation and service delivery. Assists Program Coordinator with ongoing Develops and maintains outreach sites

OUR IDEAL CANDIDATE WILL HAVE

Bachelor's Degree in human services or a related field and/or equivalent education/experience. Two years of experience related to direct client services in a diverse cultural environment service low-to-no income and disadvantaged populations or similar setting. Valid Washington State driver's license and five-year driving history within Opportunity Council's Auto Insurance Standards. We place a strong value in hiring individuals with lived experiences of, poverty and/or homelessness or who have previously participated in Opportunity Council programs or other social services.

OUR BENEFITS PACKAGE

We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Paid time off earned on an accrual basis (vacation, sick, personal, holidays) Paid time off for wellness needs Employer-paid holidays Employer-paid HDHP and low-cost traditional health care options HSA and FSA plans, subject to plan terms Eligibility for critical illness insurance coverage 403(b) Retirement plan with employer contribution Eligibility for health coverage for legal dependents Eligibility for employee/family dental and vision coverage Voluntary benefits such as life insurance, long-term disability, and long-term care and personal legal services

ABOUT WHATCOM COUNTY

Working with Opportunity Council in Whatcom County is more than just a job, it's a chance to be part of something bigger. Surrounded by the natural beauty of the Pacific Northwest, our community is rooted in compassion, collaboration, and a shared commitment to positive change. Whether you're supporting local families, advocating for equity, or building programs that uplift our neighbors, you'll find purpose and connection here. Join us in building a stronger Whatcom County where everyone has the chance to thrive and contribute We believe our team should reflect the communities we serve. That's why we strongly encourage people of color, LGBTQIA+ individuals, Veterans, and people with disabilities to apply. Opportunity Council is proud to be an Equal Employment Opportunity employer. We do not permit discrimination based on race, creed, color, national origin, gender, gender identity or expression, sexual orientation, religion, marital or family status, pregnancy, military or veteran status, age, genetic information, disability, use of a service animal, or any other status protected by law.