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Illinois Department of Children & Family Services

SENIOR PUBLIC SERVICE ADMIN

Career Insights for Social / Human Services Manager

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What they do

A Social or Human Services Manager works with and advocates for clients, including children and adults, that have health, mental health or poverty related problems. Runs programs for social service or human services organizations. Meets with community members to assess needs; plans and monitors the effectiveness of programs. Represents service organizations in the community.

$73,934 / year median in Illinois

+10% projected growth

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Job Description

at Illinois Department of Children & Family Services in
Hillside, Illinois, United States Job Description Job Requisition ID:
58383
Opening Date:
9/3/2026
Closing Date:
09/18/2026 ​
Agency:
Department of Children and Family Services Class Title:
SENIOR PUBLIC SERVICE ADMIN
(40070)
Skill Option:
Health and Human Services Bilingual Option:
None Salary:
Anticipated Starting Salary $11,000 to $13,000
Monthly Job Type:
Salaried Category:
Full Time County:
Cook;
Sangamon Number of Vacancies:
1
Bargaining Unit Code:
None Merit Comp Code:
Term Appointment/ Agency A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a
DETAILED
Resume/Curriculum Vitae (CV) to the
MY DOCUMENTS
section of your application if you decide to provide one. Why Work for Illinois? Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger—something that touches the lives of every person who calls Illinois home.
Position Overview:
The Illinois Department of Children and Family Services is seeking an organized, professional, and results oriented individual to serve as Associate Deputy Director/Special Projects Administrator, Quality Assurance Administration. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong leadership and communication capabilities. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.
Essential Functions:
Serves as Associate Deputy Director/Special Projects Administrator, Quality Assurance Administration Leads special projects as requested, including case reviews through the development of qualitative case review instruments, rating guides, training, reporting, and recommendations for improvement Serves as full line supervisor Provides professional technical assistance and consultation to teams of management staff and/or multidisciplinary teams comprised of Department staff and/or external stakeholders in programmatic and other evaluative reviews of the Department and/or child welfare contributing agencies (CWCA), to include administrative reviews of disputed cases, reviews of high profile cases, or cases involving deaths or serious abuse/neglect, as well as those identified for special reviews Monitors and reviews various project-specific databases to ensure they are fully functional and able to generate visual reports as needed via PowerBI Represents the Deputy Director and/or Director before other state agencies and governmental entities, private and public organizations, and other community and professional groups to explain and interpret Department policies, programs, and objectives Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above
Minimum Qualifications:
Requires a master's degree in social work or a related human services field Requires four years of administrative child welfare experience with an MSW or five years of administrative child welfare experience with a master's degree in a related human services field.
Preferred Qualifications:
3 years of professional experience conducting project management in a public or private organization 3 years of professional experience in the application of the child welfare requirements imposed by the Administration of Children and Families-Children's Bureau 3 years of experience managing CQI programs, activities, and processes for a public or private agency using the Plan/Do/Check/Act cycles of improvement 3 years of professional experience evaluating program performance in a child welfare field in a public or private organization 3 years of experience reading, writing, and communicating data to various groups 3 years of experience managing staff engaged in Continuous Quality Improvement work in a public or private agency 3 years of professional experience serving as a representative of a public or private organization To view full details and how to apply, please login or create a Job Seeker account

Benefits

  • Dental Insurance