Job Overview The Director of Mission Services will work with the Mission Services assist in providing services to community members who inquire about or enlist the services of Goodwill Industries of the Berkshires and Southern Vermont in working to overcome barriers to living an independent life with dignity and the ability to support themselves and their families. In this role the Director will manage, direct and facilitate Mission Services Programs, including but not limited to the oversite of data and statistics, voucher processing and fulfillment, assist with the team in the creation of new and revision of current employment training programs. Duties Assisting with the day to day operations of Mission Services Managing direct reports Train, coach and mentor staff on an ongoing basis Manage the Goodwill EMR reporting System Manage participant follow-up process to insure accuracy of records of the participant's progress Experience Proven experience working with individuals with developmental disabilities or behavioral health needs in social services or related fields. Demonstrated leadership in managing social service programs or community-based initiatives with supervisory responsibilities. Strong relationship management skills to collaborate effectively with clients, families, community partners, and funders. Extensive administrative experience including budgeting, compliance oversight, program development, and staff supervision. Proficiency in Google Workspace for documentation, reporting, and communication purposes. Bilingual abilities are highly desirable to serve diverse populations effectively. Experience working with underserved communities or marginalized populations is preferred. Knowledge of behavioral health practices, social work principles, and federal/state regulations governing social services programs.

Pay:

$55,000.00 - $65,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off Willingness to travel: 25% (Preferred)

Work Location:

In person