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Oak Hill Manor

Director of Social Services

Career Insights for Social / Human Services Manager

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What they do

A Social or Human Services Manager works with and advocates for clients, including children and adults, that have health, mental health or poverty related problems. Runs programs for social service or human services organizations. Meets with community members to assess needs; plans and monitors the effectiveness of programs. Represents service organizations in the community.

$86,160 / year median in New York

+10% projected growth

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Job Description

In keeping with our organization's goal of improving the lives of the Residents we serve, the Director of Social Services manages the day-to-day operations of the Social Services Department and responsible for the overall administration, coordination and evaluation of the social services function to meet and maintain the mental and psychosocial well-being for each Resident. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsible for keeping up-to-date evaluation documentation on each Resident's activities at the facility which complies with Federal, State, and Local regulations. Attends scheduled care conferences and identifies and interprets psychosocial needs of Residents for inclusion in the care plan, addressing in particular issues of schedule, treatment and environment that express and reinforce individuality and identity. Assists with the coordination, intake, admission and Resident transfer within the facility. Coordinates the inspection of Resident's belongings to ensure they are properly labeled and inventoried. Attends Interdisciplinary Team and Unit Care conferences, Assesses Residents for psychosocial groups, and supervises implementation and documentation. Mediates issues that arise among Residents, families and staff. Provides linkage with appropriate community resources by maintaining knowledge of other systems, making referrals and identifying unmet needs (e.g., recreational transportation, adaptive phone equipment, etc.) Develops a comprehensive discharge plan in collaboration with Residents, Residents' families, multidisciplinary staff, and referral agencies. Provides informal counseling when needed to uncover any problems which might interfere with the Residents' socialization and participation in activities. Establishes, develops, maintains and updates filing system for the Social Services Department. Responsible for operating the Social Services Department. Completes annual performance reviews of all subordinate staff. Provides guidance and education to staff in regards to their performance. Responsible for training and educating staff members. Reports all hazardous conditions, damaged equipment and supply issues to appropriate persons. Follows established safety precautions when performing tasks and using equipment and supplies. Maintains the comfort, privacy and dignity of Residents and interacts with them in a manner that displays warmth, respect and promotes a caring environment. Communicates and interacts effectively and tactfully with Residents, visitors, families, peers and supervisors. Answers and respond to call lights promptly and courteously when working in Resident care areas. Attend and participate in departmental meetings and in-services as directed.
Qualifications:
Experience in either Long Term Care management or Short Term Case management.