Case Manager Washington-Morgan Community Action Make a Difference. Build a Career. Strengthen Your Community. Washington-Morgan Community Action is looking for a compassionate, organized, and resourceful Case Manager to join our team and support individuals and families through our self-sufficiency, housing support, and utility assistance programs . This is an opportunity to build a meaningful career helping people overcome barriers, connect with resources, and achieve greater stability and independence. What You'll Do As a Case Manager, you will work directly with clients while ensuring program requirements and documentation are completed accurately and timely. Conduct comprehensive client assessments to identify needs, goals, and eligibility. Develop individualized service plans with measurable goals, responsibilities, and anticipated completion dates. Provide ongoing case management, advocacy, referrals, follow-up, and crisis-intervention support. Connect clients with community resources and available assistance. Educate clients and community partners about agency programs and eligibility requirements. Advocate for clients while maintaining compliance with program requirements and agency policies. Identify unmet community needs and communicate potential service gaps to agency leadership. Maintain complete, accurate, and timely electronic and paper case records. Protect client confidentiality and maintain appropriate professional boundaries. Participate in internal file reviews, monitoring visits, audits, grant reporting, and corrective-action activities. Stay current with program regulations, funding requirements, income guidelines, and agency procedures.

What We're Looking For Education:

Minimum 2-year degree in a related field .

The ideal candidate will have:

Strong communication and organizational skills. Knowledge of case-management principles and community-resource coordination. Ability to balance a direct-service caseload with detailed documentation and compliance responsibilities. Experience working with individuals or families experiencing instability, homelessness, financial hardship, or other barriers to self-sufficiency. Ability to interpret program policies, eligibility requirements, income documentation, and funding guidelines. Ability to work respectfully and effectively with individuals from diverse backgrounds. Strong problem-solving, advocacy, and follow-through skills.

Requirements:

Valid driver's license and auto insurance. Must successfully pass BCI/FBI background checks . Pay Based on Education We recognize the value of your education and experience.

Associate Degree:

$16.22/hour

Bachelor's Degree:

$18.09/hour

Master's Degree:

$19.64/hour Our Benefits Washington-Morgan Community Action offers a comprehensive benefits package, including: 401(k) retirement plan with employer match Health insurance Dental insurance Vision insurance Employer-paid basic life insurance Voluntary additional life insurance Long-term disability Paid vacation Paid sick leave Paid holidays Why Join Washington-Morgan Community Action? This is more than a job—it's an opportunity to make a lasting impact. Every day, our team works to strengthen individuals, families, and communities by connecting people with resources and opportunities that can help them build a more stable future. If you're looking for a career where your work matters , where you can use your skills to help others, and where you can make a difference in your community, we want to hear from you! Ready to Make a Difference? Apply today and join the Washington-Morgan Community Action team! Questions?

Contact:

Melissa M. McKinley, HR Director 740-373-3745 ext. 405

Text:

681-264-1216 Washington-Morgan Community Action is proud to be an Equal Opportunity Employer and Service Provider.

Pay:

$16.22 - $19.64 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person