The City of Richmond Department of Social Services is seeking a highly qualified candidate to fill the position of Family Services Supervisor within the Division of Children, Families & Adults' Reunification & Permanency team. The Family Services Supervisor will independently perform a variety of tasks in support of identifying best practices in child welfare, coordinating special initiatives, providing programmatic content expertise, and building strategic partnerships. The incumbent will report to the Program & Operations Supervisor and will work to ensure that the Agency's practice model is fully embedded and implemented within all units of the division and will also coordinate of special projects and initiatives to further the mission of the City of Richmond Department of Social Services. Provides supervision, evaluation and staff development of Family Services Workers and other unit personnel in the specialized area of Reunification & Permanency. Assigns, monitors, and evaluates case activities with primary focus on implementation of reunification/permanency goals and strategies and compliance with case documentation and statistical data as mandated by Federal, State, and local laws, policies and regulations to ensure program compliance; Provides overall supervision and training to Family Services Workers, support workers, students, interns and advocacy volunteers to ensure program delivery; Prepares reports and maintains statistical data; Develops performance standards; Assesses the need for crisis intervention and authorizes action to be taken; Tracks and authorizes payment allocations for clients; Reviews and approves expenditures; Responds to public inquiries and referrals on Social Service issues and identifies appropriate program services; Represents the Agency with other agencies, task forces, departments, court and City personnel; Monitors and interprets new Federal, State and local laws and implements changes as necessary; Evaluates cases for appropriate funding sources, effective case management; writes and presents grants and approvals for expenditure of monies; Participates in community engagement and advocacy programs and provides Social Services information to other professionals and City citizens. Ensures compliance with state DSS policy regulations; Makes community presentations and represents the Department on various inter/intra agency committees; Develops partnerships with community resources to utilize all available services to assists customers; Participates in Mass Care Center operations during incidents or declared emergencies as needed for the duration of the event. Performs other assigned duties as necessary. •City of Richmond Department of Social Services employees may be required to work during inclement weather and during declared emergencies. •

KNOWLEDGE, SKILLS, AND ABILITIES

Considerable knowledge in State and agency policies (e.g. IVE, Medicaid) and laws as it applies to social services programs such as foster care, adoption, CPS, etc.; Effects of vicarious trauma, cycle of violence ; Social/human behavioral theories (e.g. systems theory, cycle of poverty); Community resources; and Family Preservation and closely related programs such as CPS, Foster Care, and CSA. Demonstrated skills in Interpreting court documents/orders; critical thinking; Interpreting and enforcing personnel rules; writing and reviewing court reports; oral/written communication and computer proficiency, including software and database programs. Demonstrated ability to lead and manage others; thinking critically; manage time effectively; make sound judgments; interact with judges/attorneys; and work with diverse populations.

MINIMUM TRAINING AND EXPERIENCE

Bachelor's degree in social work, human services, or directly related field Master's degree in social work preferred The human services degree requirement must include 30 semester hours/45 quarter hours of human services or social/behavioral educational credits as defined by the City Five years of related experience An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

PREFERRED EXPERIENCE

BSW or MSW degree Commonwealth of Virginia Social Work license Supervisory or work leadership experience Strong communication and organization skills; able to work "on-call" as needed; knowledgeable of current practices in area of foster care including Virginia's practice model. Prior experience with : crisis intervention/counseling; complex case management, foster care placement or prevention, family reunification, permanency related to kinship care and/or adoption, experience with the court system; Knowledgeable in other areas such as sexual abuse, family therapy, family assessment and planning, child protective services, community services and the juvenile court system; Bilingual in Spanish; Experience with direct counseling or providing supportive services to families and children; Previous experience with Title IV-E Funding. LICENSING, CERTIFICATIONS, and/or

OTHER SPECIAL REQUIREMENTS

Valid Commonwealth of Virginia Driver's License with a satisfactory driving record.